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Hospitality SaaS CSM: Drive Adoption & Renewals
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-07
Listing for:
Marketman
Full Time
position Listed on 2026-08-07
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Market Man in Greater London is seeking a Customer Success Manager to manage a portfolio of restaurant and hospitality customers, driving adoption, renewals, and expansion while ensuring value realization. You will act as the primary post-onboarding contact and partner with cross-functional teams to deliver a high-quality customer experience.
You will collaborate with Onboarding, Support, Sales, Expansion, and Product to surface improvement opportunities, monitor health, and articulate outcomes
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