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Senior Complaints & Information Lead — Children’s Services

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Civic Recruitment Limited
Full Time position
Listed on 2026-08-11
Job specializations:
  • Business
    Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 42000 - 56000 GBP Yearly GBP 42000.00 56000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Civic Recruitment Limited is sourcing a senior complaints and information governance lead for a local authority in Hackney. The role focuses on delivering high-quality management of complaints, FOI requests, SARs, and Ombudsman cases, ensuring compliance with data protection laws and statutory requirements.

You will drive service improvement by analysing trends, providing expert guidance, and training managers and staff on best practices in information governance and complaint handling.

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Position Requirements
10+ Years work experience
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