Product Transformation Manager

Job Description

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

The Global Streaming Product team is at the forefront of delivering unparalleled entertainment experiences, powering some of the world’s most loved video streaming services with cutting‑edge technology and vision. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, NOW and Sky Showtime. Joining our team means becoming part of a vibrant, dynamic ecosystem supported by industry leaders at Sky and NBCUniversal.

With unmatched scale, we thrive on collaboration and collective learning, constantly pushing the boundaries to innovate, accelerate growth, and provide a best‑in‑class experience for consumers across 70+ countries. At the heart of our success is a culture that values respect, authenticity, and the opportunity for every team member to grow and succeed. This unique role sits at the crossroads of Strategy, Transformation, and Product, driving a product vision that advances a range of business goals.

As a member of our team, you’ll be at the helm of engagement between Global Streaming and Sky/NOW, representing our diverse product teams and linking them to every OTT streaming market within Sky and NOW. You’ll partner closely with product, technology, and the business teams to define and clarify the path forward for new features – paving the way for a platform that evolves constantly to meet new challenges.

Through your leadership, you will also establish new processes that can truly transform how we work, making a lasting impact on our journey.

• Lead high-impact, strategic projects that balance diverse priorities and perspectives to make choices that matter.
• Design, embed and scale new ways of working, best practices, and guiding principles for GSP and Sky/NOW teams
• Forge close partnerships with product and data teams, diving into performance metrics to measure the success of our improvements and innovations
• Tackle complex challenges with a structured, analytical approach, cultivating cross‑functional relationships and steering outcomes in a dynamic, matrixed environment.
• Develop compelling, tailored presentations that convey your recommendations clearly and inspire leadership teams to action.
• Build and nurture strong, lasting relationships with stakeholders across all levels, engaging them early, often, and meaningfully to create a shared vision and momentum.

• Proven experience working within a digital product environment, partnering closely with Product Managers, Engineering, Design and Data teams in a product role or in business/consulting/transformation roles
• Clear and demonstrable understanding of product development principles, roadmaps, prioritisation and customer outcomes
• Proven track record of taking loosely defined strategic or operational challenges and turning them into structured recommendations and seeing them through to execution. Comfortable starting with a blank sheet of paper.
• Experience in creating or significantly improving processes e.g. governance, planning processes, decision‑making forums, intake models, prioritisation frameworks or cross‑functional operating rhythms. Ability to spot recurring patterns and issues to define solutions instead of simply following established processes. You think beyond individual work streams to optimise the wider organisation
• Demonstrable and proven experience working directly with senior leadership teams and being able to influence decisions
• Can showcase experience and maturity in navigating conflicting priorities to build alignment across multiple teams without formal authority, anticipating risks and removing blockers without waiting for direction
• Able to produce high‑quality executive presentations, decision papers and concise written…