More jobs:
Senior Complaints Investigator – Housing (Hybrid
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-20
Listing for:
Housing Quality Network
Full Time
position Listed on 2026-08-20
Job specializations:
-
Business
Regulatory Compliance Specialist
Job Description & How to Apply Below
Location: Greater London
Hexagon is seeking a strong complaints investigator to lead Stage 2 investigations in a hybrid role in Southeast London. You will drive complex case resolution, ensure regulatory compliance, and coach teams to improve service quality while supporting residents with professional, empathetic communication.
The ideal candidate brings a proven background in regulated complaint handling, excellent IT and MS Office skills, and a customer-focused mindset aligned with Housing Ombudsman standards.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×