Business Analyst
Listed on 2026-08-20
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Business
Business Analyst, Change Management
Since our founding 200 years ago, UCL has blazed its own trail, fostering a vibrant, diverse community of world-class academics, staff, students, and alumni who aren't afraid to think big and think differently. Together, we question the status quo, challenge assumptions, and tackle some of the world's most complex problems head-on.
Located in the heart of London, UCL is consistently ranked among the top ten universities in the world. With more than 16,000 staff and 50,000 students from 150 different countries, and an annual turnover of more than £1.2 billion a year, we are London's leading multi-disciplinary university. Alongside our global reputation for excellence in teaching, we are recognised as one of the most successful and influential research institutions in the world.
UCL's strategy sets out clear, cross-university priorities. To turn these bold ambitions into action, we established the Strategic Change Team. The team brings together new and established capabilities and is at the heart of building and delivering a prioritised portfolio of change initiatives. These initiatives will enable UCL to achieve its strategic objectives, deliver cohesive services and implement the enabling digital technologies that support them.
We provide leadership, partnership and hands on help to ensure the delivery of fit-for-purpose solutions that create meaningful value for our community. This is your opportunity to bring fresh thinking, make a tangible impact, and help shape transformation across a world-leading institution.
About the roleAs a Business Analyst, you will explore and analyse business services and processes related to UK Visa and Immigration compliance to develop and shape requirements into discrete 'value add' pieces of work. You'll be working with programme teams or agile product teams to support the user community in defining their needs and to design and develop suitable solutions and more effective 'to-be' operating models, services or processes models.
You will work with a broad range of stakeholders including senior stakeholders, service owners, users and delivery teams to support the business case, project scope definition and full project delivery lifecycle.
Your responsibilities will include the following:
- Providing information about targeted business services and change initiatives for use in the construction of business cases.
- Explore how services or processes work currently through interviews and research, looking at current business goals, performance, operations design, organisation structure and use of technologies.
- Elicit, document, and manage business requirements.
- Document detailed to-be process models and scenarios (user stories, user cases) in line with agreed project deliverables.
- Design new operating models and ways of working.
- Maintain an operations work plan.
- Support the development of best practice ideas and promote our business analysis services.
- Attend events related to business analysis to increase your knowledge and proactively maintain networks with other professionals in the area.
You can be expected to work with a range of business areas delivering change across the university.
About youYou have previously worked on projects,specifically focussed onUKVI compliance,delivering changeusingyourin depth knowledge of thebusiness analysislifecycle.
With your excellent communication and interpersonal skills,you’vefacilitatedworkshops and conducted stakeholder interviews to extract relevant information and are able to prioritise and manage your time effectively. You can clearly define and articulate business processand operating modelconcepts to end users and colleagues across the business andpocessexcellent presentation skills.
Additionally, you can work effectively in a collaborative team environment sharing knowledge and can take ownership of problems solving them with your analytic skills and logical thinking.
You have experience of applying various techniques and delivering analysis outputs including:
- Requirements elicitation and documentation
- Business process mapping & User Stories
- Data and system analysis and documentation
In return,you'll have the opportunity to make a significant impact to UCL, working alongside talented colleagues. We offer a collaborative environment where your ideas are valued, your growth is supported, and your work directly contributes to the university’s bold strategic goals. Our people really are our greatest asset and we invest in them so that they can fulfil their potential. Equity, diversity and inclusion is important to us.
We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets.
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
- 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
- Additional 5 days' annual leave purchase scheme
- Flexible…
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