Facilities and Maintenance Manager - Operations ​/ Health and Safety

An opportunity has arisen to join Central Hall Westminster as the Facilities and Maintenance Manager Operations / Health and Safety.

Location:

Westminster, London;
This is an office-based role

Working Pattern: 5 days out of 7, flexed to meet business needs

Reports To:

Senior Facilities Manager

About Us

Central Hall Westminster is the largest heritage events venue in Westminster, hosting conferences, exhibitions, graduations, corporate events, concerts and public gatherings from 2 to 2,000+ guests. Working with corporate organisations, charities, agencies and private clients, we deliver a diverse programme of events in one of London's most recognised venues. High-profile events hosted at Central Hall Westminster include the Netflix Wednesday Premiere, The Late Show, and the Burberry Fashion Show, reflecting our reputation for delivering memorable experiences in a unique and historic setting.

CHW Ltd is owned by Trustees appointed by the Methodist Church. We conduct business in line with the Church’s ethics, and our vision is to be a leading venue blending modern day functionality with a rich heritage. A place people are proud to work, where integrity, caring, collaboration and innovation shape our decisions and actions.

About the Role

As Facilities Manager – Operations and Health and Safety, you will be responsible for ensuring the smooth, safe and compliant operation of our landmark building. You will oversee day-to-day facilities operations, contractor performance, Health and Safety compliance, maintenance activities and project delivery, ensuring services are delivered efficiently and to the highest standards.

Working closely with Trustees, tenants, Church representatives, event teams, colleagues and external contractors, you will act as a key point of coordination across the venue. From overseeing compliance and supporting capital works to helping deliver major events and driving continuous improvement, this is a varied role offering both challenge and visibility.

About You

You are an experienced Facilities professional who thrives in a busy and diverse environment. Combining strong technical knowledge with excellent communication skills, you are confident building relationships with a wide range of stakeholders and coordinating multiple priorities.

You take a proactive and practical approach to problem-solving and understand how to balance operational demands with customer service, compliance and safety requirements. Whether managing contractors, supporting project delivery or championing health and safety best practice, you are committed to delivering high standards and positive outcomes.

You Will Have

Essential:

Proven experience in a facilities management role or similar.
Strong knowledge of Health and Safety legislation, building regulations, environmental standards, risk assessments, and method statements.
Experience managing contractors, suppliers, and service partners to ensure high-quality service delivery.
Experience investigating incidents, implementing corrective actions, and driving continuous improvement.
Experience managing budgets.
Excellent communication and stakeholder management skills, with the ability to build effective relationships with internal and external partners.
Proficiency in facilities management software and tools.
Qualification in IOSH Managing Safely or NEBOSH.

Given our organisation’s affiliation with the Methodist Church, an understanding and alignment with Methodist values are essential.

Desirable:

Experience working within a listed building, heritage environment or complex multi-use venue.
IWFM qualification or membership.

Benefits

As a member of our team, you will have access to a range of benefits, including:

Private medical insurance
Generous pension
25 days of annual leave plus bank holidays and paid birthday leave
Enhanced family leave
Life assurance
Group income protection
Enhanced sick leave
Employee Assistance Programme
2 additional paid volunteering days each year
50% discount at our in-house café and discounts to food and shopping places in local area.
Season ticket loan
Staff referral bonus

We welcome applications from candidates with a variety of backgrounds, skills and abilities. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us