Warranty Controller (Automotive OEM experience mandatory

Warranty Specialist

West London | Hybrid Flexibility AvailableSalary:
Competitive + Bonus + Car Scheme + Private Medical

An exciting opportunity has arisen to join the UK operation of a rapidly expanding global automotive manufacturer as part of its growing Aftersales function.

Following significant investment and continued network expansion across the UK and Europe, we are seeking an experienced Warranty Specialist to take ownership of warranty governance, dealer support and claims compliance across a national retailer network.

This is an excellent opportunity for an automotive warranty professional looking to move into a manufacturer environment or further develop their OEM experience within a fast-growing international business.

The Opportunity

Reporting into the Aftersales team, you will play a key role in ensuring warranty operations are managed effectively whilst supporting retailers to achieve the highest standards of compliance, accuracy and customer satisfaction.

You will act as the subject matter expert for warranty claims, audits, policy interpretation and process improvement activities across the dealer network.

Key Responsibilities

• Review, assess and approve warranty claims submitted by retailers
• Ensure claims are compliant with warranty policies and manufacturer standards
• Investigate and challenge irregular, inaccurate or pot...