Senior Operations Associate (Procurement & Contracts

Introduction Evident is an intelligence platform that benchmarks and tracks AI adoption across the financial services sector. Our mission is to accelerate the adoption of AI across the sector by creating the most complete, unbiased and transparent public benchmarks of AI capability. Since the launch of our flagship product in January 2023, the Evident AI Index has rapidly become the global standard benchmark for AI maturity in financial services.

We are index experts. Our Co-Founders Alexandra Mousavizadeh and Annabel Ayles have more than 30 years of experience building complex indices that drive positive change in the world We are building a cutting edge research team that uses the latest techniques in machine learning to build faster and better data collection and analysis tools We’ve been backed by some of the world’s leading tech investors, including the backers of Revolut and the tech commentator Scott Galloway We’re working with some of the world's largest banks, helping them shape their AI strategies impacting millions of customers If you are interested in advancing your career at a fast-growing, innovative and impact-driven company, you can read about Our Values and Our Commitment to Responsible AI.

Our commitment s to diversity and inclusion are set out at the end of this job description.

We are looking for a commercially minded and highly organised Procurement & contracts Associate to own Evident’s customer procurement and contracting processes. This is a unique opportunity to gain hands‑on experience on the other side of the procurement table and build a distinctive commercial skill set. You will help some of the world’s leading financial institutions onboard Evident as a supplier, navigate complex procurement requirements and progress contracts from sale through to signature and payment.

This is an exciting opportunity to join a critical function at the heart of Evident’s growth. The ideal candidate will bring strong commercial judgement, experience in a fast‑paced B2B environment and enthusiasm for helping scale Evident’s approach to procurement and contracting as its customer base grows.

Own customer procurement processes from confirmed sale through contract signature, invoicing and payment completion

Act as the main day‑to‑day contact for customer procurement and legal teams, proactively driving each process forward and following up on outstanding actions to prevent delays

Own the preparation of contracts throughout the customer lifecycle, including new sales, amendments and renewals

Review, redline and negotiate customer contracts, addressing legal and commercial risks to protect Evident’s interests

Build and maintain a negotiation repository to capture common requests, approved responses and lessons learnt, turning recurring issues into reusable guidance and templates

Maintain Evident’s procurement hub - our source of truth for all deal and contract information - ensuring that procurement activity, commercial terms, next steps and supporting documentation are complete and accurate

Track and analyse key metrics, such as time spent at each stage of the procurement cycle, to identify bottlenecks, uncover trends and drive improvements that shorten completion times

Complete customer due‑diligence requests, including information security, financial and supplier‑risk questionnaires

Work closely with the Commercial and Account Management teams to translate agreed commercial terms into contracts and provide clear visibility into progress and blockers throughout the procurement cycle

1-3 years of experience in commercial contracts, customer procurement, contract management, legal operations or a related role

Experience supporting enterprise B2B contracting and procurement processes, ideally within research, data or information services, financial services or another regulated industry

Demonstrable experience reviewing and redlining commercial agreements, including NDAs, order forms, statements of work, master services agreements, data-processing agreements and security schedules

Strong commercial judgement, with the ability to…