Engagement Manager

Engagement Manager

London, 4x days per week in-office

Vega is looking for exceptional project managers to lead client deliveries from end-to-end, and embody client partnership as our competitive advantage. This role acts as the bridge between sophisticated enterprise clients, product, and engineering - holding scope, timelines, and requirements together to drive a truly market-leading client experience.

Vega is transforming the way private markets operate. Alternative asset management is one of the most influential forces in the global economy, with over $20TN in assets today. Over the next five years, the industry is set to grow 3x, but GPs are facing challenges around their ability to handle the investment flows that are coming in. GPs have been completely underserved by innovation, particularly on the investor relations side.

Vega built the industry’s first AI-native operating system, where all client work gets done - from the start of an investor’s journey to its end. We are rethinking how work gets done in private markets from first principles: the opportunity is big, but it’s also niche, high-stakes, and difficult to get right.

We are still at the beginning of our journey. Vega was founded by former investors at Elliott and KKR, and built by talent from the world’s leading technology and financial services firms - including Trade Republic, Revolut, Goldman Sachs, BCG, and more. We have raised $30M so far, with the backing of Apollo, Motive Partners, and 60+ senior executives from the industry.

Today, we have over $300B AUM and 30,000 users on the platform, and we have much more left to do.

Vega is a fast-growing startup. We want to make this a career-accelerating place for people with the ambition to build something big. If the below sounds appealing, it could be for you:

We know that this culture won’t be for everyone, and we endeavour to make this clear from the beginning of the recruiting process out of respect for your time. Ask yourself whether the above sounds exciting to you in practice every day, and if it does, we would love to hear from you.

We look for people who match our ambition levels, and then raise it further.

In this role, you will:

• Own the day-to-day relationship, requirements shaping, and delivery coordination for a small portfolio of enterprise customers - ensuring they receive maximum value from the platform and a white-glove partnership experience, whilst protecting Product & Engineering teams from unstructured or ad-hoc demand.

  • Including running check-ins, business reviews, roadmap discussions, discovery workshops, etc.

• Act as the main bridge between enterprise clients and Vega’s product & engineering teams, translating customer needs into clear, prioritised, and deliverable work - with clear success criteria and scalability with the platform.

• Work with Product to ensure there is a clear linkage between customer demand and product direction - collaborating to understand the trade-offs between effort, impact, and complexity and prioritise customer-driven requests across the product surface and multiple customers.

• Actively build and shape the playbook for how we run engagements at scale, with processes and automations to coordinate with engineering, track progress, communicate release plans and updates to customers, etc.

• Support the Growth…