Project Management Office; PMO) Specialist

Who We Are

Joybuy is ’s dedicated retail platform for Europe, offering products across a wide range of categories. Operating across the UK, Netherlands, Germany, France, Belgium and Luxembourg, we’re building the future of retail through smart systems, bold ideas, and a customer-first mindset. Backed by , also known as JINGDONG, and its trusted global technology and supply chain ecosystem, we deliver a shopping experience that is speedy, reliable, and genuinely enjoyable.

If you’re ready to make a difference, bring your talent and grow with us. Don’t just buy, Joybuy. Learn more about who we are and what we do:

Joining Joybuy means becoming part of a business where people, innovation, and impact work together to shape the future of cross-border e-commerce. You’ll contribute to smart supply chains, efficient logistics, and meaningful projects that drive real customer value. With a competitive salary, great office locations, and a supportive, people-first culture, you’ll have the space to grow your career, learn from talented colleagues, and make a genuine impact in a fast-expanding international business.

You’ll be joining the Joybuy team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

• Business Review & Business Model Development Full responsibility for business architecture organizational framework; continuously review and decompose existing business model, transaction chains, ecosystem structures, settlement and fulfillment flows. Champion top-level design for new business models, new business scenarios, and new market expansion, based on the company's business direction; output clear business flow diagrams, business models, and landing roadmap.
• Business Solutions & Mechanism Building Independently output comprehensive business solutions, optimization plans, and process reengineering designs targeting business pain points, process blockers, system capability gaps, and risk & settlement bottlenecks. Accumulate standardized business platforms, promotional mechanisms, and operating norms.
• Strategic Program Governance & Full-lifecycle Execution Orchestrate company-wide strategic projects, key initiatives, and system upgrade programs; own project initiation, objective breakdown, milestone management, resource coordination, risk control, progress tracking and delivery acceptance. Collaborate cross-functionally across departments to resolve blockers and ensure on-time, high-quality delivery of project objectives.
• Project Process Management & System Building Establish and optimize the cross-border business project management system, review mechanisms, and delivery standards; unify project rhythm and specifications. Track project implementation results, conduct data review, issue attribution, and mechanism iteration to continuously improve business delivery efficiency and project delivery quality.
• Decision Support & Executive Reporting Aggregate and synthesize key business progress, project milestones, risk issues, and solution value. Issue recurring weekly reports, monthly reports, and dedicated project materials; provide updates to management on execution progress. Provide decision-making basis for business leadership to drive implementation of critical resources and key decisions.

• Bachelor's degree in Business Administration, Project Management, or a related field.
• Minimum of 3-5 years of experience in a Project Management Office (PMO) or project coordination role.
• Strong understanding of project management methodologies (e.g., Waterfall, Agile, Scrum).
• Proficiency in project management software (e.g., MS Project, Jira, Asana), and AI tools.
• Excellent organizational and time management skills with the ability to manage multiple priorities.
• Strong analytical and problem-solving abilities.
• Exceptional communication (written and verbal) and interpersonal skills.
• PMP or PRINCE2 certification is a plus.
• Experience working in an international or e-commerce environment is desirable.

At Joybuy, we’re committed to building a diverse and inclusive workplace where everyone can…