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Operations Lead: Customer Service & Systems
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-31
Listing for:
Harrods
Full Time
position Listed on 2026-08-31
Job specializations:
-
Business
Business Continuity
Job Description & How to Apply Below
Harrods is seeking an Operations Executive to own complex BAU activities, drive system improvements and support Customer Service to deliver world-class service. You will back Operations Assistants, manage changes, and translate issues into practical requirements while partnering with Continuous Improvement.
You will also develop training materials, review processes, and maintain robust business continuity plans to ensure ongoing operations amid disruptions.
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