Operations and Project Management Specialist

Build the operational engine behind Coveos partner ecosystem.

What if you could create the processes that help an entire partner ecosystem thrive Join our Alliances team and bring structure scalability and operational excellence to one of Coveos fastest-growing strategic functions.

This newly created role is a unique opportunity to shape how we work. Youll collaborate across Sales Revenue Operations Marketing Professional Services Customer Success and Enablement to deliver projects that improve the partner experience.

• Lead operational initiatives that improve the scalability efficiency and governance of Coveos partner ecosystem.
• Coordinate cross-functional projects ensuring stakeholders remain aligned and initiatives are delivered successfully.
• Support partner onboarding activation enablement logistics governance reviews and ongoing lifecycle activities.
• Collaborate with Revenue Operations to maintain reporting dashboards and key partner performance metrics.
• Own internal communications including the Alliances newsletter Confluence space Slack channel and team documentation.
• Drive AI-enabled process improvements using tools like ChatGPT and Claude to automate reporting streamline documentation and increase alliances team efficiency.

• 2 years of experience in project management operations business operations partnerships or another cross-functional role.
• Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.
• Excellent communication skills and confidence working with stakeholders across different teams.
• Creative with strong problem-solving skills and the ability to bring fresh thinking to how the team operates.
• A proactive resourceful mindset with the ability to work independently in an evolving environment.

• Experience working in a Software-as-a-Service (SaaS) environment across global or multi-region teams.
• Experience with Salesforce Microsoft Excel Microsoft Power BI Confluence or similar operational tools.
• Experience with AI tools (ChatGPT Claude or similar) to build efficient workflows.
• Experience supporting partner customer success or go-to-market organizations.
• Passion for building scalable processes and turning ambiguity into structure.

Do you think you can bring this role to life Or add your own color
You dont need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of for example age gender disability gaps in CV national or ethnic background.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process please contact to discuss your needs.

This job description was written by humans assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

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Required Experience:

IC