Head of Aftermarket Strategy & Management, Europe

ABOUT THE TEAM

The duty of this organization is to enable our Customers ongoing Mission Readiness. From the moment they say go until the contract is fulfilled. We are only successful when the customers mission is successful.

Mission Readiness is the post-production shared services organization for Anduril. This team supports the Business Lines and Divisions throughout the lifecycle of their product from initial sustainment concept through delivery installation operation repair and return. These service offerings also include providing technical publications training customer support connectivity services and other value-added services. To the degree the Business elects we accept the delegated responsibility for upfront and continued delivery of the committed service solutions.

This team endeavors to provide the Business Lines as our internal customers shared mission services that are more efficient and cost effective than if they chose to provide them directly. By offering mission support capabilities and capacity that are not core to the Business the Business can focus resources on addressing the next big need while we ensure existing commitments are met.

We are looking for a Head of Aftermarket Strategy & Offering Management to join our rapidly growing team in London UK. This is a UK based this role you will be responsible for establishing the braintrust that informs the aftermarket service offeringsforourdefensecustomers.

This role will work closely with corporate strategy and the Divisions/Business Lines to understand the customers to be served Andurils hardware-software defense solutions and shape the post-production service offerings proposed and will also actively gather external sources of insight to industry service norms trends and the competitivelandscapeofalternatives.

This function will build the capacity and capability to support Divisions/Business Lines and the Mission Readiness organization to appropriatelysetcompetitivevaluepricing.

If you like to understand the customer competition and what it takes to win in the aerospace and defense aftermarket but are tired of being stuck with the old ways of doingthingsthisistheteamforyou.

• Build and lead a team of direct reports to create a combined aftermarket strategy and offering management function focused on the services necessary to deploy and maintain mission readiness for the numerous and varied Anduril hardware software solutions.
• Develop and run an organized approach to understanding the defense competitive landscape and positioning Andurils various services to win both near and long term.
• Partner with inform and support the Divisions & Business Lines with creation of intentional service offerings for their products that are scalable deliverable and profitable.
• Oversee the portfolio of strategic service offerings enabling customers to experience a cohesive pan-product approach where variations are deliberate and purposeful. Become intimately familiar with the services provided by the Mission Readiness organization such that opportunities and risks are observable.
• Convene and conduct robust hypothesis-driven business analyses that yield actionable insights and outcome-changing decisions. Leverage other teams as appropriate.
• Coordinate with Finance and Contracts to understand and refine the economics of Mission Readiness services at the point of contracting and appropriately define the service deliverables and measurable success.
• Lead the development of inputs to feed annual and periodic business forecasting activities as they pertain to strategic investment. Tie the strategic direction of Mission Readiness capacity and capability to that of the Business Lines to enable a cohesive story that generates growth and efficiencies.
• Serve as a key leadership team member in Mission Readiness partnering with the VP and peers to coordinate cross-functional strategy responsibilities and enable organizational success.

• Bachelors degree in technical/analytical field
• 15 years of professional experience in some combination of business strategy product management business analysis aircraft/component maintenance repair & overhaul (MRO) field services and/or finance.
• Minimum of two years of experience directly managing 5 employees
• Ability to travel up to 25% of the time
• This position is based in London UK. Ability to be local or relocate to London UK.
• Eligible to obtain and maintain a UK Security clearance.

• Masters degree
• Existing knowledge of aerospace and defense industry customers OEMs and service providers
• Prior work in/with a sustainment or aftermarket solutions business (such as logistics sustainment repairs/MRO spare parts field services connectivity services or other related services) in support of highly-engineered products.
• Prior success establishing creative service offerings for highly-engineered products/solutions
• Prior experience managing portfolio of product or service offerings inclusive of customer…