Trust & Safety Director

Company Description

Depop is a peer-to-peer circular fashion marketplace where anyone can buy sell and discover secondhand fashion. Our mission is simple: to make fashion circular by making secondhand as exciting and rewarding as buying new.

Founded in 2011 Depops diverse community has helped move resale into the mainstream where buying secondhand is no longer an alternative but how people of different ages now engage with fashion. Today more than 56 million registered users come to Depop to find great value express their own personal style and give clothes a longer life. We believe that everything you want already exists and our role is to help people discover it.

Powered by a team of over 500 people our company is headquartered in London with offices in New 2021 Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. For more information visit

We aim to create an inclusive environment where everyone is welcome no matter who they are or where theyre from. Just as our platform connects people globally we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences knowing they drive innovation and bring us closer to our users.

Were proud to be an equal opportunity employer providing employment opportunities without regard to age ethnicity religion or belief gender identity sex sexual orientation disability pregnancy or maternity marriage and civil partnership or any other protected status. Were continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.

AI Disclosure: We use AI tools (Google Gemini) to help our team source and review applications for roles with a high volume of applications. These tools assist our recruiters in identifying great talent but do not replace human decision-making. At Depop every hiring decision is made by a human.

If due to a disability you need adjustments to complete the application please let us know by sending an email with your name the role to which you would like to apply and the type of support you need to complete the application to .

Trust and Safety at Depop

Keeping our community safe on Depop requires both industry-leading policies and operational processes that allow us to protect our users. The Trust and Safety team at Depop support our community through both direct support interactions as well as building scalable solutions to keep our users safe.

To support our company-wide efforts to protect users every day we need a strategic and experienced leader who is eager to learn and is excited to build systems to support millions of people. This critical role is tasked with. The Director of Trust and Safety will continue to develop a high performing team who lead change throughout the organisation.

We value people who can think strategically using macro-level insights while still caring for micro-level cases affecting our community. Were targeting an intellectually curious individual who is comfortable operating in ambiguity - a strategic and creative problem solver with strong analytical skills.

This is the right role for someone with the drive to take ownership of complex tasks and projects react effectively to dynamic challenges in a fast-paced high intensity environment and independently prioritize their activity to deliver the results that our globally expanding business needs. Acts as the senior cross-functional leader ensuring strategic alignment across Product Legal Community Support and Policy. Enable constructive dissent foster diverse perspectives and drive decisive outcomes at the Management Team level.

Core Responsibilities:

• Own the strategic vision and operationalisation of Depops Global Trust & Safety org

• Champion Depops commitment to user safety by embedding user-centric perspectives. A product-led approach into the strategy and decision-making that shapes trust and safety at scale.

• Help transform Depops Moderation operations and maximise impact of our workforce in partnership with internal cross-functional…