Business Development Manager - E-Commerce

Summary

Apple Pay is seeking an experienced Business Development professional to join the Apple Pay team to develop relationships and strategic alliances with e-commerce merchants, payment service providers, processors, and various enablers in Europe. These relationships will focus on encouraging adoption of Apple Pay in merchant apps.

This is a full-time position in Apple Pay, located in our Battersea Power Station office in London. It requires close collaboration with Apple Pay business leaders, Worldwide Developer Relations, product marketing, and engineering product teams to shape adoption strategies that impact core business performance.

Deep experience across online payments is helpful but not required, provided there's a strong interest in and knowledge of the e-commerce ecosystem and emerging mobile payments. A willingness to understand or learn the inherent risks (e.g. fraud, acceptance costs) and issues (e.g. low conversion) is expected, along with the technical fluency to lead iOS SDK feature enablement discussions.

Experience building and sustaining strong, successful relationships across the e-commerce value chain is required, along with a demonstrated passion to ideate, create and deliver new, innovative customer experiences with merchants and their e-commerce vendors through the introduction of Apple Pay.

• Identify and build a strategic pipeline of prospective partners, with a scalable approach to increasing merchant adoption of Apple Pay.
• Engage the partner landscape to identify key decision makers and guide them through the value and adoption of Apple Pay.
• Participate on cross-functional internal teams to define partners, product requirements, adoption strategies, integration and testing plans, and go-to-market launch programs.
• Support partnerships on an ongoing basis, delivering new feature enhancements and guidance to drive customer trial and usage.
• Provide regular communications to internal teams regarding adoption strategy and results.
• Travel frequently across Europe as required.

• Skilled business developer, able to advise both technical and non-technical partner stakeholders, translating Apple Pay capabilities into practical adoption strategies.
• Skilled at helping partners identify, navigate and overcome technical or systemic complexities to drive adoption of new technology.
• Proven success driving high-impact adoption outcomes that delivered against key business metrics.
• Experience guiding strategic partners through technical and business considerations to support their adoption decisions.

• Direct experience promoting payment product adoption with various online merchant segments, PSPs, payment schemes, and processors.
• Fluent English is required. Additional European languages are highly valued.

At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations.

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