Procurement Category Lead - Outsourcing

This job is with WTW, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description

WTW Procurement is expanding the Sourcing team to support Outsourcing and Consulting spend and is seeking an experienced Category Manager to lead and execute procurement activities. This role is responsible for driving value delivery, ensuring supplier performance, and supporting operational excellence across Outsourcing Category. You will work in close partnership with Material Outsourcing and Consulting Lead and collaborate with business stakeholders and Procurement colleagues in the UK, US, France and Mumbai.

You will be a trusted advisor to partner on procurement related matters for the organisation.

Key responsibilities include developing strategies for your Category, understand the latest market trends and insights, managing supplier relationships, identifying and mitigating risks, and ensuring full compliance with WTW policies and relevant regulatory requirements.

The successful candidate will bring strong commercial acumen, strategic thinking, and excellent negotiation and stakeholder‑management skills. You will have demonstrable Category Management experience, including spend analysis, contract analysis, and the ability to build and execute category plans and pipelines. Proficiency with Ariba Sourcing and Contract modules is essential.

The Role

Strategic Sourcing & Category Management

• Partner with business leaders to understand future demand, upcoming initiatives, and project pipelines.

• Facilitate cross‑functional alignment to ensure sourcing strategies reflect business needs.

• Translate business requirements into clear sourcing plans and category opportunities.

• Lead RFPs, RFIs and negotiations.

• Conduct internal and external benchmarking to identify value opportunities and commercial gaps.

Supplier Management

• Build and maintain strong relationships with key suppliers to ensure delivery, innovation, and performance.

• Lead Supplier Performance Management activities, including QBRs, scorecards, corrective actions, and risk mitigation (as required).

• Drive supplier consolidation, rationalisation, and continuous improvement initiatives.

Contracting & Compliance

• Work closely with Legal, Finance and Compliance on contract drafting, renewals, and commercial risk mitigation.

• Negotiate and manage contracts in accordance with WTW Procurement policy and regulatory requirements.

• Ensure all procurement activities comply with ESG, risk management, and governance standards.

Stakeholder Engagement

• Act as the trusted advisors and procurement partner, providing commercial insights and strategic guidance.

• Build strong cross‑functional relationships with Operations, Finance, HR, IT, and Legal teams.

• Present sourcing plans, savings updates, and supplier performance insights to senior management.

• Represent Procurement in regional governance forums or audits.

Financial & Operational Performance

• Own savings pipeline management for your Category.

• Deliver measurable savings, cost avoidance, and value improvements.

Qualifications

What you'll bring

Essential

• Strong procurement experience, ideally within Financial and Insurance sectors within a multinational environment.

• Outsourcing and Professional Service category management experience

• Good knowledge and proven application of sourcing and procurement principles and best practices

• Ability to building reporting and pipeline management

• Strong knowledge of commercial law and procurement regulations.

• Proven negotiation and contract management skills.

• Strong stakeholder management and communication skills.

• Strategic and analytical mindset with strong financial and commercial understanding.

Preferred

• Knowledge of procurement systems (Ariba, Oracle, Power BI, MS Office etc.).

• Professional certification (CIPS, CPSM, or equivalent).

• Experience working in a matrix organisation.

• Creativity to seek, encourage and find non-traditional approaches to procurement challenges

• Change management and self-awareness skills to adopt targeted approaches to a dynamic set of…