Order-to-Cash Coordinator

Condé Nast is one of the world's most renowned media publishing companies, creating and distributing every type of media today, spanning print and digital publishing in all formats. With a portfolio of some of today's most influential brands, the company continues to grow its audience through a global operational and content infrastructure across its 12 owned and operated markets. Headquartered in New York City, the company's owned and operated markets include China, France, Germany, India, Italy, Japan, Mexico & Latin America, Spain, Taiwan, UAE/Dubai, the U.K., and the U.S., with additional local license partners in over twenty additional markets across the globe.

Lead brands include Vogue, The New Yorker, GQ, Architectural Digest, Condé Nast Traveler, Vanity Fair, Wired, Allure, Ars Technica, Bon Appétit, House & Garden, Pitchfork, Tatler, and Vogue Business.

Location:

London, GB

Condé Nast is a global media company, home to iconic brands including Vogue, GQ, Glamour, CN Traveller, Vanity Fair, Wired, The World of Interiors, House & Garden and Tatler, among many others. We are headquartered in New York and London and operate in 32 markets worldwide, with a footprint of more than 1 billion consumers across print, digital, video and social platforms.

Condé Nast thrives on collaboration, and our teams come together in the office four days a week (Monday-Thursday). We value diversity of background, views and cultures. We celebrate people for their personal qualities, skills and contributions, recognising the power our brands have to influence and shape culture.

The UK Controllership team, led by the Financial Controller, oversees all controllership matters and serves as industry and finance experts. They collaborate closely with internal and external stakeholders, including customers, sales people, and the Controlling Operations team in Bangalore, which supports the UK market by handling transactional processes. While the offshore team doesn't report directly to the UK Controllership, it operates under the team's guidance to ensure accurate and timely reporting.

The role of the OTC Coordinator is particularly important and exciting as the individual will be part of the OTC team, supporting the OTC Manager who is responsible for the full end to end process of Order to Cash, having direct contact with the Sales and Strategy teams. The OTC Coordinator will have a key role in delivering cash targets and as such will be required to build strong relationships with Customers, working with a broad client base to ensure timely invoice collection.

The OTC Coordinator will report directly to the OTC Manager, and will be part of the UK Controlling team; the whole local market team is based at the same office location in London. The OTC Coordinator will support the OTC Manager in delivering an efficient and effective OTC process within the local market with strong coordination and collaboration from the Controlling Operations team, based in Bangalore.

The OTC Coordinator is also expected to collaborate closely with the Sales and Strategy teams based in London to support the OTC Manager in meeting key targets.

• Follow up with customers to ensure payments are made in a timely manner and identify, track, manage, and investigate delinquent customer accounts.
• Coordinate with billing, AR, and sales teams to ensure adjustments to discrepancies, contract discounting, campaign flight changes, or customer revisions are processed timely and accurately.
• Keep records of all customer communications to build individual debtor cases
• Use Workday to monitor and update outstanding accounts.
• Engage with / assist the offshore AR team:
• Support accurate application of cash remittances.
• Support account receivable activities and entries posted.

• An understanding of the end-to-end Order-to-Cash process, including order processing, invoicing, billing, collections, and cash application.
• Strong verbal and written communication skills to interact with customers, internal stakeholders, and cross-functional teams effectively.
• Working knowledge of Excel
• Familiarity with OTC-related software,…