Senior Product & Proposition Manager - FTC

Join us as a Senior Product & Proposition Manager to lead the strategy, development and delivery of our current account proposition, driving customer product innovation and commercial growth. You will take ownership of the product roadmap, articulate a clear product vision, and deliver proposition enhancements through agile ways of working and effective change management. Working cross-functionally, you will ensure successful end-to-end proposition delivery while balancing customer needs, business objectives and operational requirements.

The ideal candidate will bring proven current account experience, considerable product strategy expertise, commercial ownership, business case development, and end-to-end customer journey management.

To be successful as a Senior Product & Proposition Manager, you should have the following essential skills:

• Proven experience in product strategy development and articulation, with the ability to define and communicate a clear product vision.
• Considerable current account proposition experience, with a deep understanding of customer needs and market dynamics.
• Demonstrated success in propositional delivery, taking products and propositions from concept through to launch and optimisation.
• Experience delivering business and product change, managing stakeholders and driving successful outcomes.
• Proficiency in Agile ways of working, collaborating effectively within cross-functional teams to deliver value at pace.

Some other highly valued skills may include:

• Good commercial acumen with experience managing P&L performance and driving business growth.
• Proven ownership of business case development, including investment justification and benefits realisation.
• End-to-end product ownership experience, from strategy and proposition design through to delivery and optimisation.
• Experience as a customer journey owner, with a focus on delivering seamless and customer-centric outcomes.
• Ability to balance customer needs, commercial objectives, and operational requirements to achieve measurable results.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role can be based in Glasgow, London, Manchester or Northampton.

Purpose of the role

To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls.

Accountabilities

• Development of customer level strategies & solutions that are tailored to customers' needs.
• Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys.
• Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities.
• Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey.
• Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product.
• Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product / process before launch.
• Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively.
• Monitoring of key metrics such as adoption rates,…