Head of Business Consulting

The team you'll be working with:

Head of Business Consulting UKHybrid variable - London or Birmingham Who we are;

NTT is an agile, innovative and extremely people-focused company; it feels like a start-up but with serious backing and has the reputation of exceptional end-to-end solutions.

You'll be joining the largest IT Service Providers, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community.

Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first.

We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as “DO Diversity”, aim to create a space for us to learn and get involved in building a truly diverse environment.

What you'll be doing:

As Head of Business Consulting, you will lead and grow NTT DATA UK&I's cross-sector Business Consulting practice. This is a senior, hands-on consulting leadership role with accountability for the quality and growth of the capability, its commercial performance, and the development of our people.

Business Consulting sub-practice operates horizontally across our sectors, alongside the Technology Consulting sub-practice. Acting as the leader of the sub-practice, you will partner with your colleagues in the Consulting leadership team and Sector leaders on shaping market positioning, building executive client relationships, and expanding NTT DATA's business consulting footprint. You will be expected to remain highly client-facing and personally chargeable, with a target of approximately 75% chargeability.

A major priority is to strengthen our relevance in an AI-enabled market. You will position Business Consulting at the front of AI transformation: helping clients move from experimentation to enterprise adoption through AI strategy, AI-native target operating models, process and workforce redesign, change and adoption, governance, and measurable value realisation.

Success in this role will be measured through consulting sales, revenue and margin performance; personal chargeability; strength and conversion of the pipeline; quality and impact of client delivery; growth of the Business Consulting proposition; and the development of a high-performing consulting team.

Client Development and Growth
• Own the Business Consulting growth agenda across sectors, partnering with Sector and Account leaders to identify, shape and convert strategic consulting and transformation opportunities in existing and new clients.
• Build trusted relationships with C-suite and senior business leaders, using strong consulting judgement to diagnose business problems, frame outcomes and create demand before a formal opportunity exists.
• Originate and shape work across our core Business Consulting pillars:
Business Strategy & Advisory, Operating Model Design, Process Design, Adoption & Change Management, Value Realisation, and Technology & Digital Enablement.
• Lead AI-led business transformation conversations, including enterprise AI adoption, AI-native operating models, workforce and role redesign, process re-imagination, governance, adoption and benefits realisation.
• Lead strategic pursuits and proposals, ensuring the client problem, value proposition, delivery approach, commercials and differentiation are clear and compelling.
• Hold direct accountability for agreed Business Consulting sales, revenue and margin targets, with disciplined pipeline management, forecasting and commercial decision-making.
• Create consulting-led pull-through for wider NTT DATA services by connecting business outcomes to the right technology, data, AI, cloud and delivery capabilities.

Consulting Delivery Leadership
• Maintain a personal chargeability target of approximately 75% through hands-on leadership of priority client engagements, senior advisory roles and executive sponsorship.
• Lead complex business transformation engagements from strategy through execution, particularly where operating…