Product & Proposition Manager

Join us a Product & Proposition Manager to lead the successful launch of a new Current Account proposition, combining strategic thinking with a considerable delivery focus. You'll drive product development and technology change, working closely with key stakeholders to deliver commercially successful outcomes. The ideal candidate will bring proven product management experience, good product knowledge, and the ability to balance customer needs with business objectives.

A customer-centric mindset, expertise in customer journeys and experience, and exceptional stakeholder management skills are essential for success in this role.

To be successful as a Product & Proposition Manager, you should have the following essential skills:

• Proven experience delivering technology change and managing complex product or business delivery programmes.
• Considerable product management expertise or product knowledge within retail banking, ideally across current accounts and related products.
• Demonstrated expertise in customer journey design, customer experience optimisation, and customer-centric proposition development.
• Ability to work effectively in a fast-paced delivery environment, balancing strategic priorities with successful execution.
• Good stakeholder management and influencing skills, with the ability to collaborate across multiple teams and functions.

Some other highly valued skills may include:

• Current account experience.
• Product development and product launch experience.
• Experience launching new banking products, particularly current account propositions.
• Experience delivering digital-first products.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role can be based in Glasgow, London, Manchester or Northampton.

Purpose of the role

To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls.

Accountabilities

• Development of customer level strategies & solutions that are tailored to customers’ needs.
• Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys.
• Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities.
• Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey.
• Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product.
• Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product / process before launch.
• Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively.
• Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product's performance against set goals.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed…