Principal Product Manager - Consumer

About Moon Pay:
We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. Crypto, stable coins, and blockchain are not just technologies; they are tools for global financial empowerment. We provide a unified payments platform that lets anyone, anywhere, buy, sell, swap, and pay in digital currencies as easily as sending an email.

We power the entire flow between fiat and crypto, with compliance, identity checks, fraud prevention, and settlement built in. We handle over 30 million customers and more than 500 ecosystem partners, driving mainstream adoption worldwide.

• Own the end-to-end consumer funding experience across the Moon Pay app, including onboarding flows, funding methods, balances, and repeat transaction journeys.
• Define and execute a multi-year product strategy to make Moon Pay the default funding destination for Web3 consumers globally.
• Own consumer funding P and L, with direct accountability for revenue growth, adoption, and unit economics.
• Set and drive against clear success metrics, including MAUs, average transaction size, ARPU, and transactions per user.
• Translate company-level strategy into an executable consumer funding roadmap, balancing near-term impact with long-term platform bets.
• Partner deeply with Engineering, Design, Growth, Marketing, and Data to deliver cohesive, high-quality consumer experiences.
• Lead user discovery, experimentation, and analysis to continuously improve conversion, retention, and lifetime value.
• Influence adjacent product areas and company-wide ramp initiatives through strong product leadership and narrative, without formal authority.

• 8+ years in product management, with significant experience building and scaling large consumer fintech or Web3 products.
• Proven track record owning high-impact consumer products with direct accountability for revenue, growth, and adoption metrics.
• Experience defining and executing multi-year product strategies in fast-moving, high-growth environments.
• Deep understanding of consumer onboarding, funding flows, payments, and lifecycle engagement at scale.
• Prior Web3 or crypto product experience strongly preferred, with openness to exceptional candidates from large‑scale consumer fintech.
• Strong commercial and analytical acumen, with hands‑on experience using data, experimentation, and user research to drive decisions.
• Ability to influence and align senior stakeholders and cross‑functional teams without formal people‑management responsibility.
• Comfortable operating with a broad scope, ambiguity, and end-to-end ownership as a senior individual contributor.
• Highly curious and a team player.
• This position requires exceptional strategic vision, strong consumer product judgment, and the ability to lead complex cross‑functional initiatives as a senior individual contributor. You will balance commercial accountability, regulatory complexity, and high-quality consumer experience while driving measurable outcomes across growth, revenue, and adoption.

• End-to-end ownership of consumer onboarding and funding journeys across the Moon Pay app.
• Defining and scaling a unified consumer funding strategy aligned with partner and institutional ramp products.
• Growth and monetisation levers that increase transaction frequency, transaction size, and ARPU.
• Analytics, experimentation, and optimisation frameworks that drive sustained consumer adoption and retention.
• Close collaboration with senior leaders and cross‑functional teams to deliver simple, trusted, and globally scalable funding experiences.

• B – Be Hungry
• L – Level Up
• O – Own It
• C – Crypto Curious
• K – Kaizen

• Compe…