Head of Venue and Catering

• Salary:
  Circa £56,000 - £61,000
• Grade:
  Band 3
• Contract type:
  TfL
• Reference: 5577
• Team:
  Venue Hire
• Contract details:
  Permanent
• Location:
  
  London Transport Museum/Hybrid

This role is mainly office based with some flexibility for hybrid working subject to the requirements of the business. Hybrid working arrangements can evolve subject to business requirements.

Final date to receive applications: 10th September

All offers of employment are subject to satisfactory right-to-work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.

London Transport Museum is entering an exciting period of growth, supported by the transformational LTM
50 project, which will create new opportunities to expand commercial revenue streams and enhance the Museum's offer.

As part of the Transport for London family, the Museum operates at the intersection of culture, heritage and commerce. This role will lead the Venue Hire and Catering function, driving revenue growth across venue hire, filming, photography and catering whilst ensuring exceptional customer experiences and operational excellence.

Reporting to the Enterprise Director, you will be responsible for developing commercial opportunities, leading strategic partnerships, managing key supplier relationships and ensuring the successful delivery of events within our unique London venues.

We're looking for a commercially driven venue hire and events professional with experience of balancing operational delivery with revenue generation.

• Experience delivering commercial growth within venue hire, events, visitor attractions, heritage, arts or cultural organisations.
• Strong sales and marketing expertise, with a track record of developing new business opportunities and increasing revenue.
• Excellent stakeholder management skills, with the ability to build credible relationships across internal teams, senior leaders, partners, clients and suppliers.
• Experience working within complex stakeholder environments where commercial objectives, customer experience and organisational priorities must be carefully balanced.
• Experience managing procurement exercises, tender processes and contract negotiations.
• Strong supplier and catering contract management experience, ensuring service excellence, compliance and value for money.
• A strong operational background with experience leading events from enquiry through to delivery.
• Financial management experience, including budgeting, forecasting and commercial reporting.
• The ability to lead, motivate and develop high-performing teams.
• Hands-on approach with the ability to switch between strategic planning and operational delivery.

This is an opportunity to take ownership of a well-established commercial function at a time of significant investment and growth. You'll play a key role in shaping the future of London Transport Museum's venue hire and catering offer, working across one of London's most recognised heritage brands

We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met.

In some circumstances, it may not be practical to offer an interview or assessment to every candidate who…