Senior Product Manager; Transformation Job London area,Greater London England UK,Business

Act as the primary voice of dealer operations within product discussions, bringing deep, credible retail experience to every conversation about platform design and prioritisation
Serve as a subject matter expert on complex operational domains including sales administration, vehicle stock management, retail accounting integration, and the handoff points between front-of-house and back-office processes
Partner with Tekion’s product leadership to provide structured input into the ARC platform roadmap, ensuring international market nuances — particularly UK and Canadian regulatory, tax, and workflow differences — are reflected in product direction
Review and challenge product decisions where proposed approaches would create operational friction or fail to reflect how enterprise dealer groups actually work
Lead the thinking on how retail operations and accounting should connect within the ARC platform, reducing the friction that enterprise groups typically experience at the boundary of front-end sales and back-office financial processes
Define and document how stock management — from vehicle ordering and part-exchange to stocking plans and aged inventory — should be handled within a modern, integrated platform at scale
Identify integration gaps and misalignments between retail and accounting workflows, and work collaboratively across product, engineering, and implementation teams to address them systematically
Build the standards and reference models that allow large enterprise dealer groups to adopt the platform confidently, with a clear view of how complex operational scenarios are handled
Drive a transformation-first engagement model with prospective and existing enterprise customers — leading with platform capability and operational best practice rather than collecting lists of legacy-system requirements
Develop transformation frameworks, operational blueprints, and change readiness tools that help enterprise dealer groups understand what operating on ARC looks like at steady state
Engage directly with senior operational and finance stakeholders at dealer groups during pre-sales, onboarding, and post-go-live phases, building the credibility and trust that complex transformations demand
Feed real-world implementation and adoption insights back into the product cycle, closing the loop between what customers experience and what the platform delivers
Own the retail and operational perspective for UK and Canadian markets, building a detailed understanding of how market-specific dynamics — franchise agreements, VAT/GST treatment, stocking structures, OEM relationships — affect platform requirements
Develop a scalable model for international retail operations insight that can extend to additional markets as Tekion’s international footprint grows
Represent Tekion externally at industry events, dealer group forums, and OEM discussions where operational expertise and transformation credibility is required

Benefits

Silicon Valley Startup Environment
Stock Options
Focus on Work/Life Balance
Recognition Culture
Health and Wellness
Unparalleled Career Development