Principal Business Analyst

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis is one of the world’s largest publishers of high-quality, peer reviewed scholarly journals, books, e‑books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas and opinions to validate and publish the experts, theories and truths that matter. And we’ve been doing this in an unbroken arc since 1798.

Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values.

Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you.

Taylor & Francis (T&F) is continuing its digital investment with a focus on the needs of academic researchers and institutes. Realising the long-term value of these investments depends on rigorous, coherent business analysis - understanding how the business works, framing the right problems, and ensuring that what we build reflects a shared, well‑modelled view of our capabilities, processes and data.

The Principal Business Analyst is one of two senior BA practitioners aligned to the Taylor & Francis Business Architecture function, reporting to the Enterprise Business Architect. The role leads the largest and most complex cross‑domain analysis in its domain group, actively builds up the T&F business architecture, and jointly with the other Principal BA owns the standards, methodology, community and capability of business analysis across T&F.

They enable the broader BA community by providing quality oversight, operated through standards, peer review and coaching, not management authority.

You are the kind of Principal Business Analyst we are looking for if the following describes you:

• You hold authority through expertise, not position - you are comfortable influencing and raising standards without line‑management authority.
• You are comfortable leading a large, ambiguous initiative while coordinating Business Analysts you do not formally manage.
• You are confident raising the standards of a mixed BA team with varying skills and backgrounds, and you coach generously.
• You communicate clearly in writing and in person, especially with senior business and engineering audiences.
• You have the patience to build business architecture and BA capability incrementally, and you inspire others to persevere through resistance or setbacks.
• You nurture an open environment where stakeholders and collaborators feel involved and heard, and you work across silos to articulate and achieve shared goals.
• You are willing to challenge constructively, including pushing back on delivery pressure when it conflicts with BA practice standards or undermines analysis already done.
• You have an exceptional ability to analyse complex problems, frame them well, and drive towards decisions with the customer in mind.

• Personally scope the largest, most complex and most strategically significant analysis initiatives in the domain group - defining the problem, the scope of analysis required, the…