Partner Sales Operations Specialist

Job Description Partner Sales Specialist About Accruent

At Accruent, our mission is to transform the way organizations manage their built environment. Through data-led intelligence, we help people and systems work together more effectively, driving business forward. With over 4000 customers across 149 countries, our cloud-based solutions enable organizations to optimize real estate, facilities, and asset management - delivering real value through efficiency, compliance, and performance.

The Partner Sales Specialist is responsible for managing and optimizing the operational backbone of the partner ecosystem. This role ensures a seamless partner experience across quoting, renewals, onboarding, and lifecycle management, while driving efficiency through process excellence and continuous improvement.

This individual partners cross-functionally with the Partner Team, Deal Enablement, Order Management, Revenue Operations, Technology Partnerships, and Finance to drive operational rigor, visibility, and consistency across all partner-facing processes, while helping operationalize evolving partner program initiatives.

• Support and optimize back-end partner operations across recruiting, onboarding, growth, and renewals
• Continuously improve operational processes to enhance partner experience and internal efficiency
• Drive the quote-to-order process for partner deals, including coordination across systems and teams to enable fast and accurate execution
• Manage and optimize renewals workflows to improve retention, minimize churn, and enhance forecast accuracy
• Establish proactive renewal management practices (e.g., daily/visual management) to prevent late or missed renewals
• Design and implement automated workflows to reduce manual effort and increase scalability of partner support
• Leverage the Fortive Business System (FBS), Lean, or similar methodologies to continuously improve processes and eliminate waste
• Document and evolve standard work for quoting, renewals, and partner operations
• Manage lead routing, tracking, and attribution for partner-driven opportunities
• Serve as the primary liaison with technical teams for partner portal development, ongoing management, and issue resolution
• Drive portal enhancements to improve usability, self-service, and partner engagement
• Refine and operationalize the partner onboarding program to accelerate time-to-revenue
• Partner with the Enablement team to develop scalable onboarding and training content
• Design and implement systems to track onboarding progress, completion rates, and performance
• Partner with leadership to operationalize evolving partner program structures, policies and requirements
• Ensure systems, processes, and reporting scale to support future program enhancements

• 5+ years of experience in Partner Operations, Sales Operations, or Business Operations (preferably in a SaaS or channel-driven environment)
• Strong experience with CRM systems (e.g., Salesforce) and partner portals
• Expert in quote and renewal processing
• Demonstrated expertise in workflow automation, process design, and optimization
• Excellent communication, stakeholder management, and problem-solving skills
• Proven ability to lead cross-functional initiatives and drive alignment
• Ability to operate both strategically and tactically in a fast-paced environment
• Comfort working in ambiguity with aggressive timelines

• Experience supporting channel / partner ecosystems at scale
• Familiarity with deal registration, renewal management, and partner lifecycle workflows
• Experience optimizing or scaling partner programs

• A dynamic, international team environment with colleagues across the globe.
• Opportunities to develop, grow, and build your success in a fast-moving SaaS company.
• Competitive remuneration and benefits package.
• An inclusive culture where new ideas and initiatives are welcomed, and your work has real impact.

Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most…