Logistics Solutions Manager, EU Markets, Shop; Chinese Speaker

Responsibilities

About the Team

The Supply Chain and Logistics team plays a vital role in ensuring a strong and efficient supply chain and logistics infrastructure that drives business growth and enables global expansion. They provide business planning guidance and logistics strategy assistance to existing businesses, helping them optimise their operational efficiency.

We are looking for passionate and talented people to join our logistics experience & solution team. Together we can build a logistics platform that is an essential part of an e-commerce ecosystem that is innovative, secure, and intuitive for our users.

Responsibilities:

• Responsible for UK logistics seller experience, perform in-depth research and competitive analysis of logistics experience metrics and output solutions for improvement
• Design solutions that incorporate both operating procedures and system functions that serve UK logistics businesses and operations expansion and improvement.
• Manage the solution for its whole journey from initiation to implementation, drive for constant improvement when needed
• Work with cross function teams (account managers, governance etc) to establish common goals for seller fulfilment experience
• Continue to drive solution upgrades and innovations that are best suited for the UK/EU market. Contribute to the accumulation of our core logistics capabilities.

Minimum Qualifications

• Bachelor's degree or above, 3+ years of logistics performance management or solution design experience in the e-commerce fulfillments or logistics industry.
• Have a good understanding of e-commerce sellers, fulfilment, domestic logistics and other related industries. Experience in large e-commerce companies or international logistics companies is preferred;
• Have good analytical thinking, familiar with data analysis tools
• You will be responsible for reviewing vendor agreements and maintaining strong agency partnerships. Medium written proficiency in Chinese is required to ensure accuracy in contract interpretation, along with High oral proficiency to support clear communication with stakeholders who's primary language is in Chinese.

Preferred Qualifications

• Cross-region and cross-culture work experience is preferred
• With excellent communication skills, cross-team collaboration, and project management skills
• Has the ability to think outside the box and is able to take initiative in innovation to solve complex problems.

Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people.

We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless.

Join us.

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.