Data Analyst Operations · Shoreditch

You’ll be responsible for monitoring Chip’s product functionality, and working cross functionally providing data analysis, MI, and operational controls to aid product development. This role will work closely with our Operations and Compliance teams, including working with our Financial Crime data.

• Analyse data using SQL
• Provide data extracts, analysis and dashboard reporting to all areas of the business, helping to determine opportunities and support solutions
• Assist the wider business in providing the best customer support they can
• Develop, optimise and action daily operational process controls
• Monitor internal and third-party functionality
• Timely and accurately deliver regular operational tasks and processes
• Investigate, help diagnose and resolve issues
• Automate recurring MI and optimise processes using SQL and Python

• Proficiency in SQL
• Proficient use of Microsoft Excel / Google Sheets
• Willingness to learn and drive efficiency
• Numerate with an analytical mind and strong problem-solving skills
• Meticulous with attention to detail
• Proactive with our core value “Make it Happen” in mind
• Fast learning, with the ability to multitask and prioritise workload appropriately
• Smart, with the ability to find solutions independently

• Knowledge of Python is desirable
• You have worked in a tech environment before or have a strong interest in Fin Tech (think challenger banks, crypto and app-based investing)

Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future.

Although we’re in the financial space, and under the scrutiny that comes with it, the current operations team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you.

We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us.

At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough.

• Monday to Thursday: 9:00 AM – 6:00 PM
• Friday: 8:00 AM – 4:00 PM (Start your weekend early!)

Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend!

• £34k - £45k per annum
• Discretionary Performance-Related Annual Bonus
• Workplace pension scheme - We invest in your future with a workplace pension scheme
  , contributing 5% on earnings up to £45,000
  . Plan ahead with confidence while you grow your career!
• Private medical insurance (medical history disregarded)
• Employee Assistance Programme
• Cycle to work scheme
• Season ticket loan
  
  Free ChipX subscription for UK-based employees
• We are an equal-opportunity employer and value diversity
• Flexible working arrangements
• 28 days holiday plus bank holidays, plus the days between Christmas and New Year
• Annual training budget for courses, workshops, or conferences to help you advance your career.
• £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing
• Company laptop
• Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup

Our mission is to make our customers wealthy.

We're building the wealth super app of the future. An app to build your long-term wealth across…