Workplace Experience Specialist Graduate; Administration

Workplace Experience Specialist Graduate (Administration) - 2027 Start

Location:

London

Employment Type:

Regular

Job Code:

A237515

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As part of our Administration department, you’ll help create offices where people can do their best work, connect with colleagues and enjoy coming to work. This is a hands-on role where you’ll work with different teams, manage projects, solve problems and see the impact of your work every day. You’ll have the opportunity to learn how a fast-paced workplace operates while building skills across operations, project management, vendor management, data analysis and employee experience.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. This role is a great opportunity to build a broad foundation in workplace operations, project management, business partnerships, data analysis and supplier management. You’ll work with experienced teams across the business, take ownership of meaningful projects and develop skills that can support a long-term career in workplace, operations or business management.

• Shape end-to-end admin experience:
  Help build an integrated admin experience across workplace services, catering and asset management, so employees can work in spaces and services that are consistent, reliable and aligned with how the business operates.
• Drive high-quality services:
  Partner with internal teams and external suppliers to raise the quality of admin services, helping ensure workplace environments, food services and asset support deliver strong outcomes for both the business and employees.
• Maximise resource investment:
  Use data and business insight to help allocate budgets, assets and services more effectively, with a focus on improving utilisation, increasing efficiency and maximising return on admin resources.
• Elevate the employee experience:
  Look at the workplace through the employee lens and help shape experiences that make daily work easier, more comfortable and more engaging, from the quality of the environment to the services that support people throughout the day.
• Turn insights into better decisions:
  Analyse service, cost and experience data to identify patterns, opportunities and trade-offs, then help translate those insights into recommendations that improve admin performance at scale.
• Support strategic admin initiatives:
  Contribute to cross-functional projects that strengthen the broader admin organisation, whether by improving service models, supporting business growth, enabling smarter asset planning or helping teams adapt to changing needs.
• Challenge, simplify and improve:
  Bring a strategic mindset to how admin work is delivered, questioning where processes, services or investments can be simplified, strengthened or redesigned to create more value for the business and a better experience for employees.

• Individuals who are completing or have recently completed a Bachelor's degree.
• Strong organisational, communication and problem-solving skills.
• Curious, proactive and eager to learn and take on new challenges.
• Comfortable working with data, sheets and basic reporting.
• Able to manage multiple priorities and work effectively with different teams.
• Team player with a positive, solutions-focused mindset.
• Ability to work from the office five days a week and travel internationally as required by the business.
• Relevant internship, part-time work, university projects or extracurricular experience.
• Experience or potential to act at a regional level to influence and drive decisions and programmes.
• IFMA, BOMA, Core Net, PMP, or other industry-equivalent certifications preferred.