Senior Principal Talent
Listed on 2026-09-23
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Business
Client Relationship Management
Location: Greater London
The purpose of the role is to lead the delivery of high-impactengagements in thepeople performance space,spanning across culture transformation, talent strategy and execution, team effectiveness, leadershipdevelopmentand broader capability development.
The individual is expected to also contributematerially to the growth and evolution of Q5’sPeople Performance Service.
Thisrole combines senior client delivery, trusted-advisor relationships, and commercial contribution, witha focus onexpanding and augmentingexisting accounts, supporting new business,connecting people performance to other Q5 services (strategy, design, transformation) and helping toscale theservicethroughproposition development and thought leadership.
This isa senior leadership role combiningproject delivery,intellectual leadership,and business development. The postholder willinput intothe
People Performance’sstrategic direction,build market-leading propositions across the full breadth ofthe service.
This role is suited to asenior organisational development practitioner who combines deep technicalexpertiseacross areas intalent,culture, leadership development and team effectivenesswith strong client credibility and commercial awareness. A specialism and deep experience in talent strategy and execution is important as this has been identified as a focus growth area for the People Performance Service.
Balance of activities:~70% client delivery;~30% proposition and business development
There are three core focus areasfor this role:- Project/Client Account Leadership and Delivery
- Business Development & Commercial Contribution
- Proposition & Thought LeadershipacrossQ5’sPeople Performance Service
The success of this role will be measured by:
- Delivery of high-quality, high-impact engagements with strong client advocacy
- Tangible contribution to growing the People Performance Servicerevenue
- Development of propositions(and enhancing existing solutions) that connect people performance to the other Q5 services
- Expansion of existing client accounts and repeat business
- Recognised internally and by clients forcontribution to propositions and thought leadership
- Feedback on leadership, collaboration, and capability building
- Lead the design and delivery of complexclientengagements
- Lead engagements in the space oftalentstrategy and execution, culture transformation,talent,team effectiveness,leadershipdevelopmentand broader capability development initiatives, where required
- Act as the senior day‑to‑day client lead on major projects,building trusted-advisor relationships with senior HR and business leaders
- Ensure programmes deliver measurable impact, align to client strategy, and meethigh standards of quality
- Lead and coordinate delivery teams(consultants, associates,and clients), setting clear direction and ensuring delivery excellence.
- Provide SME and QA support toa portfolio of projects where you are not the lead practitioner
- Contribute to building ascalable delivery capability in line with client demand,including technical tools and partnerships
- Mentor and coach consultants and associates working onpeople performanceengagements. Support onboarding and upskilling of new team members within the People Performance service (and beyond)
- Ensure consistent application of diagnostics,assessments, measurement tools, and evaluation approaches
- Contribute to continuous improvement of delivery processes, tools, and client experience
- Contribute to solution design,proposals and closing of major opportunities,shaping insight-led, commercially robust solutions
- Collaborate with Q5rs in key accounts todrivecross‑selling and integrated client solutions, including working with Q5 Sector…
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