Head of Product

Lifted is the people platform for the frontline, with a current focus on social care. We help care providers find and keep amazing people, so that everyone in the world can get the care they need from the right person at the right time. We are growing very fast, having grown from a team of 5 to 50 in less than 2 years, and working with 750 care companies in the UK.

The opportunity ahead of us is vast. The care market is doubling in the next 10 years and the people process is often still run on paper. It's a global challenge and we are rising to it. We are backed by leading investors Ada Ventures, Fuel Ventures and Form Ventures.

We are looking for a Head of Product to own our product vision and delivery. The first modules of our platform, focused on carer recruitment and immigration compliance are established, but there is so much opportunity ahead - from matching the right carer to the right role, to enabling carers to retain their roles for longer.

You will work directly with the CEO to help prioritise and shape what a truly exceptional people experience is for frontline workers, one that puts AI capabilities at its heart. You will be the product leader in a fast-growing, mission-driven tech organisation, with two squads to work with.

This is a hands-on role first and leadership role second. You'd line manage three people from day one, and grow that function as the company scales, but you'd also be writing strategy docs yourself, running your own discovery, and in the detail of what we ship - including running a squad where needed. If you want to set direction from a distance, this isn't the job for you.

If you’re a builder who wants to shape a product function from the front, while it's still small enough to build the way you think it should be built, then we want to hear from you.

• Define and communicate a product vision and strategy across hiring, immigration and compliance
• Translate business objectives into a measurable strategy and roadmap.old the line on what we are not going to build.
• Drive the move towards self-serve, because the volume of candidates the business intends to process cannot be handled any other way.

• Build, mentor and grow a small, high-performing Product team. You’ll have three direct reports across Product and Design to start with.
• Set the bar for craft: discovery, PRDs, prioritisation, and how we measure success and risks.
• Own the product operating rhythm across both squads: cycle planning, prioritisation and triage.
• Own the end-to-end product lifecycle, from insight and ideation through to launch and iteration.
• Sequence the roadmap to drive commercial impact. Understand what each bet is worth and be able to defend the order. Work with Commercial and Marketing on pricing, packaging and adoption.
• Be hands-on for delivery on our Immigration product, and oversee the Senior PM running our Hiring and Onboarding AI agents.
• Drive data-informed decisions against clear product KPIs, including metrics for AI agent performance..

• Maintain a deep understanding of adult social care: its pressures, its regulation, and its competitive dynamics.
• Ensure every product decision is grounded in customer insight. Speak to real users yourself, regularly. This is not a role that can be run from a roadmap.

• Work directly with the CEO, taking ownership for Product decisions.. Within a few months, the default answer to "what should we build next?" should come from you.
• Communicate strategy, progress and outcomes clearly to the team, the board and our investors.

• Experienced product leadership in a user-centric, fast-growing technology company. We envisage this will be at least 8…