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Workforce Transformation Senior Analyst

Job in London, Greater London, W1B, England, UK
Listing for: Willis Towers Watson
Full Time position
Listed on 2026-09-26
Job specializations:
  • Business
  • HR/Recruitment
Job Description & How to Apply Below
A fantastic opportunity to join our Employee Experience business as a Workforce Transformation Senior Analyst, where you’ll play a key role in shaping and delivering innovative strategies, technology solutions and communications that help organisations navigate the rapidly changing world of work.

You’ll work on some of the most important employee engagement challenges facing organisations today — from increasing transparency around pay in response to evolving regulations and expectations, to helping people and organisations understand and embrace the transformational impact of AI on how work is done and organised.

Bringing together your creativity, imagination, AI literacy and critical thinking, you’ll help clients communicate complex topics in engaging and impactful ways across a range of audiences and channels.

You’ll also be an important part of your project teams, contributing ideas, challenging thinking and helping deliver high-quality, innovative solutions that make a meaningful difference to the employee experience.

If you’re curious about the future of work, passionate about employee experience and excited by the potential of AI, this is an opportunity to make a real impact.

The Business Employee Experience (EX) is the sum of all the touchpoints and moments that matter between employees and their employers. It sits at the heart of delivering superior customer experience and is key to our clients’ success. WTW is the leader in Employee Experience.

We have the unique ability to use insights to drive impact. This means we ground everything we do in a deep understanding of what people care about – what makes them tick, what’s inhibiting change, what really matters. And we use that to fuel their Employee Experience, shaping high-value, high-impact people solutions – and delivering them in a way that sparks behaviour change and drives business results.

Our people come from diverse backgrounds and bring a range of skills and capabilities – we’re insights masters, change catalysts, storytellers, culture shapers, organisation strategists, digital champions and more. Our colleagues know the power of bringing these capabilities and our offerings together to develop and execute high impact solutions for our clients’ most complex challenges.

Together, we’re all about powering ambitions - of our colleagues, our clients and their people.

The Role
• Partner with senior colleagues to design and deliver solutions that engage employees, drive action, and instill changes in employee behaviour.
• Work independently to draft accurate communications supported by AI, translating complex concepts into clear, compelling, innovative and engaging content.
• Work with in-house designers, agencies and other creative partners to develop the “look and feel” of communications.
• Support senior colleagues with the day-to-day project management of client and/or internal activities, acting as liaison with internal colleagues and external providers to ensure data and materials are transmitted accurately, deadlines are clear and met, meetings are scheduled, and communication is consistent, raising issues where appropriate with senior colleagues.
• Take Employee Experience insights gathered through your own and others’ work and use these to deliver measurable results for clients.
• Effectively present client deliverables at client meetings and help the project team build trusted advisor relationships.
• Contribute to the development of intellectual capital, including new tools, solutions, and approaches around Employee Experience.
• Identify opportunities to further develop technical knowledge and skills across a variety of industries and human capital areas

What will you bring
• Previous experience in communication (internal…
Position Requirements
10+ Years work experience
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