Finance Business Partner - Customer

FINANCE BUSINESS PARTNER - 12-Month Fixed Term ContractABOUT US

Every day, we push beyond expectations to help millions of people save money, at a time when it's never mattered more. Through Money Super Market , Money Saving Expert , Quidco and our B2B partnerships we supply products to more than 24 million unique monthly visitors, helping UK households to save billions of pounds a year. Can you tell this is something we’re exceptionally proud of!

Creative, collaborative, ambitious - it's hard work. But what makes it worth it? Leaving work knowing we've made a difference to our customers, users, and to each other. Put our distinct brands together with our dedicated colleagues and you've got a workplace with lots of personality. We're open-minded, diverse, and love our differences. Everyone plays a part, and comes together to work hard, go beyond, and make sure everyone feels they belong.

The Commercial Finance team plays a critical role in our business, partnering with senior leaders and their teams to provide clear and accurate planning and forecasting, helping to ensure our commercial success and achieve our mission of 'helping every household make the most of their money'. You will be a close and trusted financial partner, embedded within the customer function providing valuable guidance and challenge on all key decisions.

This role will provide detailed relevant insight into performance and its drivers, helping the function to optimise performance and achieve growth targets. This is a 12-month FTC created to support the continued growth of our Customer propositions - including Super Save Club , Credit Monitor, and our newest additions Savings by MSM and Investments by MSM. It is a fantastic opportunity to work at the heart of Money Super Market 's evolution from helping customers save money to helping them save and grow it.

Operate a strong trading process to deliver advanced insight and drive action to improve commercial performance. Ensure the Customer team are fully appraised of the financial performance of their business areas through key KPI's and the potential value and implications of relative tactical and strategic options. Provide insight around total marketing performance and individual channels, including paid search (PPC), SEO/organic, CRM, Brand and App.

Partner with channel owners to evaluate marketing efficiency and returns - including ROI/ROAS, LTV and payback - to guide budget allocation across PPC, SEO, CRM, Brand and App. Support evaluation of Brand and above-the-line investment where direct attribution is harder, using appropriate longer-term and blended measures. Support the coordination of cross-vertical marketing initiatives. Ensure issues and opportunities are recognised, analysed and raised with the relevant leadership team.

Support the continuous improvement of Customer trading insight, working closely with the Data and BI teams.

Act as a strategic partner to the Customer team, focusing on value creation and growth - with particular focus on supporting the ongoing development of customer propositions including Super Save Club , Savings by MSM, Investments by MSM and Credit Monitor. Help the business make the right decisions in response to rapidly changing trading conditions in a highly competitive digital marketplace.

Develop, build and challenge business cases and unit economics for key projects and strategic initiatives. Conduct effective and insightful post investment reviews.

Support the vertical quarterly reforecast and budget planning processes. In-month forecasting at the appropriate level of detail, developing this as business requirements change.…