Product Operations Coordinator; Physical

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses:

• Curiosity :
  We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.
• Collaboration :
  Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.
• Commitment :
  We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

We are seeking a highly organised, proactive, and data-savvy Product Operations Coordinator to be the operational linchpin for our physical product setup at Warner Music UK.

You will be responsible for ensuring the accurate, timely, and efficient execution of all release operational processes. A crucial element of this role is identifying opportunities to automate and streamline workflows, driving efficiency across the entire product lifecycle from initial setup to final reporting.

• Process efficiency : proactively audit existing operational workflows (asset management, reporting, scheduling) and propose/implement solutions to automate tasks, reduce errors, and increase speed.
• Unified tracking :
  Develop and maintain a unified project management system (e.g., using shared databases or advanced spreadsheets) to track critical deadlines for both physical production (manufacturing, artwork approvals)
• Administrative support :
  Provide essential administrative support to the Revenue & Growth team, managing shared trackers, scheduling cross-functional meetings, and managing related invoices/budgets.
• Release schedule management : prepare the release schedules for physical and digital partners
• Internal system expertise:
  Develop a knowledge of Warner delivery pipelines to help troubleshoot and resolve digital and physical product setup queries for all releases from UK labels

• Team liaison:
  Coordinate with the broader revenue team, label and retail partners to ensure that there is visibility of project status for physical formats (CD, Vinyl, Cassette).
• Physical product set-up: work with labels and retail partners to ensure that products are set up with correct metadata, pricing and assets ahead of launches. Collect all necessary physical assets for retail set-up (artwork specs, track lists etc)
• Inventory & logistics :
  Assist with inventory management, tracking stock levels in central databases, coordinating reorders, and supporting shipping logistics to warehouses and retailers (domestic and international).
• Quality control & delivery :
  Gather, quality check (QC), and…