Head of Sales Operations​/Revenue Operations

Head of Sales Operations/Revenue Operations

Build the commercial engine behind every deal. Own Deal Desk, shape pricing and approvals, unblock complex opportunities, and give Sales the structure to close faster and smarter.

Intent HQ redefines customer understanding for the agentic era, enabling enterprises to influence customer decisions at the moments that determine growth, loyalty, and competitive advantage. As the Human-to-AI Context Company, we offer groundbreaking AI technology that creates the missing context of human behaviour and individuality, transforming data into confident decisions that reflect how people actually act in the real world. We enable brands to Act With Intent.

Trusted by global enterprises, Intent HQ manages 325M+ profiles and processes 250B events daily. We won AI Business of the Year (National AI Awards 2025), Analytics Company of the Year (British Data Awards 2025), and winner of Best AI Ethics & Diversity Strategy (AI World Series Awards 2025), recognising Intent HQ’s AI innovation, analytics excellence, and ethical leadership. Intent HQ is a proven partner for leaders seeking measurable growth, faster decision velocity, and responsible AI-driven advantage.

You’ll build and own Intent HQ’s Deal Desk from the ground up, creating a clear, scalable process for pricing exceptions, contract terms and non-standard deal structures. You’ll establish the global approval matrix, manage commercial approvals end to end, and work closely with Sales, Finance and Legal to keep deals moving. You’ll also join forecasting calls when opportunities need commercial input, helping teams navigate complexity, unblock decisions and get the right deals over the line.

• Build and own the deal desk within the business: a clear process for pricing exceptions, contract terms and non-standard deal structures, with defined stakeholders and turnaround times.
• Create and maintain the global approval matrix — who approves what, at what value or risk threshold, across sales, finance and legal.
• Own and manage approvals end to end, and step into forecasting calls where there is a live commercial opportunity to unblock or shape a deal.

• Own and run pricing strategy across product lines and deal types — direct, POV, and partner-led.
• Own and run contracting strategy, including partner agreements — value-added reseller and referral agreements.
• Keep pricing and contract templates current as new offers, such as the mid-market free-trial motion, come to market.

• Act as the connective layer between Sales and Legal, Operations, the Consulting division, Delivery, and Customer Success Management.
• Integrate tightly with Finance under the CFO on approvals, commercial reporting and forecasting.
• Partner with the Head of Solution Engineering on resource planning and management, prioritizing solution-engineering time against deal priority.
• Own sales enablement: build and maintain a living circulation of material, knowledge transfer and upskilling across the sales team.
• Own and administer the core sales and commercial systems — Light field, alongside CRM tools such as Salesforce and Hub Spot, and finance systems such as Xero — for data quality and adoption.
• Build the operating rhythm — forecasting, pipeline reviews, reporting — that gives the CRO and leadership team visibility and predictability.

• Own partnership contracting and management, particularly value-added reseller and referral agreements, working closely with the Head of Partnerships & Alliances.
• Act as a customer- and partner-facing operations lead alongside the sales team as we build out new regions and geographies.
• Scale the function alongside new…