Head of Product

givestar is building the next generation of charitable giving. Our platform is designed to make fundraising more social, engaging and rewarding for the people raising money, the charities they support, and the events that bring them together.

While many of the world's established fundraising platforms were built more than two decades ago, givestar was created around how people use technology today: mobile-first, connected and community-driven.

And we're well beyond the idea stage.

givestar has already helped raise around $70m for charity, built a community of approximately 750,000 users, and works with major charities and fundraising events. With around 10,000 new users joining each week, the foundations are in place for the next stage of growth.

Following a $12m Series A, we're now moving from startup to scale-up. We're investing across our leadership, product, engineering and commercial teams, while accelerating our expansion into the US.

Our product sits in the middle of several groups who all need a great experience:
charities, event partners, fundraisers and donors
. That makes this a multi-sided product, closer to B2B2C, marketplace and network problems than to a simple single-user tool.

We're hiring our first Head of Product in the UK to lead that product. We're looking for someone who has already shipped this kind of work, stays close to customers, and works as a true partner to engineering so good ideas become software people actually use.

As our first Head of Product, you'll have a lot of scope to shape the product direction as givestar grows. You'll help us make good choices about where to focus, balancing what our customers need, where the commercial opportunities are and what's technically possible.

While the role is UK-based, we're also growing our presence in the US. You'll help us work out where the biggest opportunities are across both markets and balance those priorities as part of a global roadmap.

• Own the product journey from discovery through to release.
• Set a clear product direction and make sure the wider team understands what we’re building and why.
• Turn competing customer, commercial and technical needs into clear priorities and a roadmap the team can deliver.
• Balance opportunities across the UK and US as we grow in both markets.
• Set clear goals and use product performance data to help us understand what’s working and where we need to improve.

• Set direction across the charity, event partner, fundraiser and donor experiences.
• Work through the trade-offs that come with a B2B2C, marketplace and network product.
• Make sure the different parts of the product work well together rather than becoming separate experiences.

• Keep close to our customers and understand how people are actually using givestar.
• Use customer insight and real product usage to help guide the decisions we make.

• Build a strong working relationship with engineering and design.
• Give the team clear priorities and make decisions that help keep things moving.
• Work together from early ideas and discovery through to getting useful software into people’s hands.
• Use what we learn after launch to inform what we do next.

• Help shape how product works at givestar as we move from startup to scale-up.
• Keep product, engineering and the wider company connected on what we’re building and why.
• Coach and support the people around you and help grow the product function as givestar grows.

• Experience taking meaningful product work all the way from idea to production, rather than owning only one part of a much larger programme.
• Experience working with B2B2C, marketplace and/or network products, where different…