Response and Resilience Manager

At FS-ISAC, how we work matters as much as what we do. We believe in:

• Strengthening collaboration across FS-ISAC, its membership, and strategic partners.
  Teamwork and collective success.
• Humility and curiosity to grow, learn, and continuously improve.
• Role modeling a culture of open, constructive feedback – both giving and receiving.
• Acting with integrity and accountability, upholding our policies, and making principled decisions that reflect our commitment to doing what is right.

The Response and Resilience Manager plays a key role in advancing the organization’s mission to strengthen the preparedness, resilience, and response capabilities of the global financial sector. This position partners with member organizations and stakeholders to advance initiatives related to incident response, crisis management, cyber resilience, third-party risk, operational resilience, and sector preparedness.

As part of the global response and resilience team, the manager leads and supports strategic projects that address emerging and evolving risks to the financial sector. The role collaborates with internal and external subject matter experts, coordinates incident and response activities, develops risk and resilience analysis products, and contributes to the design and execution of exercises and preparedness programs that enhance operational readiness and sector resilience.

• Serve as a key member of the global incident response framework, supporting incident coordination, information sharing, threat monitoring, and resilience activities across the financial sector.
• Monitor and assess regional and global risks, including cyber threats, geopolitical developments, third-party dependencies, supply chain risks, and emerging technologies such as artificial intelligence, machine learning, and post-quantum computing, to identify implications and resilience opportunities for members.
• Facilitate collaboration with members, industry partners, regulators, government agencies, and other stakeholders to promote information sharing, preparedness, and adoption of response and resilience initiatives.
• Manage and support FS-ISAC response and resilience leadership committees, including the Business Resilience Committee (BRC) and Resilience Congress, by planning and facilitating meetings, driving initiatives and deliverables, fostering member engagement, and providing relevant resources and guidance to members.
• Develop, maintain, and continuously enhance response and resilience playbooks, procedures, and program documentation to support operational readiness and sector resilience.
• Support the planning, design, development, execution, and evaluation of regional and cross-sector exercises, including exercise scenarios, participant materials, after action reporting, corrective action tracking, and continuous improvement activities.
• Build and maintain strategic partnerships across the region to strengthen sector-wide preparedness, response capabilities, and resilience outcomes.
• Collaborate with internal teams, subject matter experts, and leadership to execute strategic initiatives and ensure alignment with organizational priorities and member needs.
• Engage regularly with members and organizational leadership to support the execution of response and resilience program objectives and strategic goals.

• A minimum of 7+ years of experience in incident response, business continuity, operational resilience, crisis management, risk management, disaster recovery, or related disciplines.
• Experience supporting or leading initiatives related to operational resilience, third party risk and resilience, technology resilience, cyber resilience, operational risk, and crisis…