Internal Controls Manager

• Location: Flexible (London, United Kingdom; Birmingham, United Kingdom; West Hartford, Connecticut)

• Head of Controls Assurance
• Controls Governance Manager
• Risk & Governance Leads in Business Areas
• Risk Owners
• Compliance
• Operational Risk
• Outsourced Provider of “Controls Testing Services”

We areestablishinga new Internal Controls Function to strengthen first-line accountability and provide independent second-line assurance over key financial,operational and regulatory controls.

The Controls Business Partner will play a critical role in supporting business areas in their interaction with the outsourced Controls Testing Services provider. The role focuses on ensuring that business areas are effectively engaged in the controls testing process, that high-quality inputs are provided, and that insights from testing are translated into tangible control improvements.

This role is central to embedding a strong controls culture across the organisation, acting as a key interface between the business, the Internal Controls Function, and the outsourced provider.

• Act as the primary point of contact for assigned business areas (either Reporting, Accounting and Tax, Finance Change & Operations, Financial Performance, Investments, and Group Actuarial or Risk and Compliance, Strategy, Marketing & Distribution and People & Sustainability).
• Support business stakeholders in understanding their responsibilities within thecontrolstesting lifecycle.
• Facilitate effective communication between business areas and the outsourced testing provider.

• Maintain the controls library in the risk management system, working with other colleagues in the Risk Function to ensure control records aremaintainedand updated, including following feedback from business stakeholders.
• Coordinate and secure required inputs from business areas for controls testing, including documentation,walkthrough sand evidence.
• Ensuretimelyandaccurateresponses to requests from the outsourced provider.
• Track progress of testing activities across assigned business areas and elevate delays or issues as required.

• Provide practical guidance to business areas on strengthening control design and operation.
• Translate findings and insights from testing into actionable recommendations.
• Support business areas in embedding sustainable remediation actions.

• Support the review of testing performed by the outsourced provider, focusing on completeness,accuracy and consistency.
• Highlight potential quality concerns and elevate to the Controls Governance Manager.
• Assistin thematic reviews and identification of recurring control issues.

• Build strong, trusted relationships with key stakeholders across assigned business areas.
• Act as a credible second-line partner, balancing support with appropriate challenge.
• Promote awareness of controls best practice and regulatory expectations.

• Contribute to the development of reporting on control effectiveness,issuesand remediation progress.
• Provide insights on themes,trendsand emerging risks within assigned business areas.
• Support preparation of materials for governance forums where required.

• Identify opportunities to improvecontrolsprocesses,documentation and testing readiness within business areas.
• Support initiatives to enhance the effectiveness of the Internal Controls Function.
• Promote consistency incontroldocumentation and practices across the organisation.