Senior Manager, Client Advisory Services

Location: Greater London

** Job Description
** We are seeking an experienced strategic advisor who is equally at home analyzing a dataset and presenting to an executive leadership team. The Senior Manager, Client Advisory Services leads consulting engagements for law firm clients, translating Thomson Reuters' industry-leading market intelligence into strategy that shapes their growth, profitability, and competitive position. Your ability to understand and address client needs will help our team foster long-term partnerships and drive success.

We are looking for a Senior Manager who can move fluidly between rigorous analysis and boardroom-level counsel. You will own the most complex client relationships, set the direction of custom research engagements, and deliver the recommendations firm leadership acts on - while working closely with fellow Client Advisory team members to shape the market intelligence and reporting that underpins that advice.
** Key Responsibilies
** As a Senior Manager, Client Advisory Services, your key responsibilities will include:
* Advisory Services and Strategic Consulting
** Lead business consulting engagements for law firm clients, informing strategic decisions and developing recommendations that advance their growth and profitability objectives.
* Counsel clients on brand enhancement, market positioning, differentiation, and go-to-market strategy.
* Advise firm leadership on business development opportunities, market entry, lateral hires, new practice areas, industry/client teams, and mergers & acquisitions.
* Analyze financial and operational performance and provide guidance to improve profitability and efficiency.
* Frame the strategic questions behind each engagement and direct the research agenda needed to answer them.
* Research and Analysis
** Perform comprehensive research and analysis on topics pertinent to client needs, using both qualitative and quantitative methods.
* Set the analytical approach and methodology for custom engagements and review outputs for rigor and relevance.
* Author and present high-impact reports, presentations, and executive summaries, translating complex data into a clear strategic narrative.
* Partner with team members on market reports and custom research, providing direction on scope, analysis, and client context.
* Client Relationship Management
** Serve as the senior point of contact for key accounts, owning the relationship with firm leadership and managing multiple engagements simultaneously.
* Build and maintain strong and enduring client relationships by understanding their objectives and providing tailored solutions.
* Identify opportunities to expand existing engagements and support business development for the Client Advisory practice.
* Develop relationships with industry leaders and other stakeholders to drive market visibility and credibility for Client Advisory Services.
* Collaboration and Continuous Improvement
** Mentor and develop junior colleagues, providing guidance on analysis, client communication, presentation, and professional growth.
* Work closely with internal teams to align research and advisory efforts with client goals.
* Collaborate with Client Advisory colleagues to share insights and best practices.
* Work with department and business segment leaders to help shape the team's service offerings and methodologies.
* Lead client meetings, presentations, and strategy sessions.
* Stay current with legal industry trends, market developments, regulatory changes, and emerging research methodologies, and brief clients on their implications.
** Required Qualifications
*** A bachelor's degree in Business, Economics, Market Research, or a related field
* 5+ years of experience in strategic advisory, consulting, or market research, with a track record of client-facing delivery
* Demonstrated success developing and implementing strategic initiatives for clients or an organization
* Strong business acumen, including the ability to analyze financial data and build a business case
* Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights
* Excellent communication and interpersonal skills, with the ability to instill confidence, build trust, and cultivate relationships at the leadership level
* Detail-oriented, organized, and able to manage multiple engagements simultaneously
* Ability to work independently and as part of a team
** Preferred Qualifications
*** A JD, MBA, or other graduate degree
* Law firm or other legal industry experience
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