Head of Mobilisation & Integration

Pinnacle Group are seeking an experienced and commercially astute Head of Contract Mobilisation & Integration to lead the successful transition of contract awards from preferred bidder stage through mobilisation, operational embedding and stabilisation. This is a highly visible leadership role with accountability for ensuring contractual commitments are translated into compliant, effective and commercially sustainable services. Working across Bidding & Growth, Commercial, Legal, Finance, People, Technology & Innovation and Operations, you'll provide the leadership, governance and coordination required to deliver successful Day 1 go-lives and long-term operational success.

The ideal candidate will bring significant experience of leading complex mobilisations, transformations or service transitions within outsourced services environments, ideally including housing, property management, facilities management or workplace services. You'll possess strong commercial awareness, a thorough understanding of contract implementation and operational readiness, and a proven ability to manage risk, governance and stakeholder relationships at a senior level. Just as importantly, you'll be comfortable influencing executives, clients and operational leaders, bringing credibility, challenge and a relentless focus on delivery.

This is an exciting opportunity for a strategic leader who enjoys creating structure, driving continuous improvement and building repeatable frameworks that enable sustainable growth. The role is paying £90,000-£100,000 depending on experience and includes a performance related bonus of up to 15%. If you have a track record of turning contract wins into successful operational delivery and are passionate about developing high-performing mobilisation capabilities, we'd love to hear from you.

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We're a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

We're looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

• Participate in bid governance and approval processes.
• Support the Bidding & Growth team in assessing operational feasibility, implementation complexity and mobilisation requirements.
• Review customer requirements and identify material commercial, operational and delivery risks.
• Validate operating assumptions with relevant divisions and ensure mobilisation requirements are reflected in solution design, pricing and programme commitments.

• Work alongside Legal and Commercial colleagues to assess the operational and commercial effect of proposed contractual provisions.
• Support review and negotiation of operational schedules, KPIs, service credits, mobilisation requirements, governance provisions, TUPE & pension requirements and client dependencies.
• Develop and maintain a clear contract readiness assessment, obligations matrix and implementation risk position ahead of contract execution.
• Ensure Legal retains ownership of legal drafting, legal risk, disputes, corporate and regulatory advice, while this role owns operational-commercial interpretation and implementation readiness.

• Establish the mobilisation strategy, plan, governance, resources and critical path for each major contract.
• Chair the…