Global Payroll Specialist

Introduction

Job Title:

Global Payroll Specialist Overview:

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and enterprise IT. Since its founding in 2017, SymphonyAI has grown to serve 2,000+ enterprise customers globally with 2,500 talented professionals across over 30 countries.

We are looking for a proactive, driven and solutions-focused individual to join our Global Payroll team. This role will support payroll operations across a diverse international landscape spanning EMEA, APAC, and North America. This is an excellent opportunity for someone who thrives in a fast-paced, evolving environment and enjoys balancing operational excellence with project and transformation work. The successful candidate will play a key role in helping shape and support a modern global payroll function, gaining exposure to multiple countries, systems, providers, and large-scale initiatives.

Job Description

Key Responsibilities:

Manage end-to-end payroll processing across multiple global jurisdictions, ensuring accuracy, compliance, and adherence to internal controls

Review and reconcile payroll outputs, including tax calculations, statutory deductions, benefits, and other payroll-related activities

Partner closely with HR, Finance, and external payroll providers to support seamless payroll delivery and process integration

Maintain awareness of payroll legislation, compliance requirements, and industry best practices across supported locations

Support and enhance payroll governance, controls, audit readiness, and process standardization

Act as a key point of contact for payroll-related queries, providing high-level support to employees and stakeholders globally

Collaborate with external payroll vendors to support service delivery management, issue resolution, and continuous improvement initiatives

Contribute to payroll-related projects including payroll transitions, process improvements, integrations, acquisitions, and transformation initiatives

Assist in developing and maintaining payroll process documentation, operating procedures, and knowledge resources

Act as a payroll SME within project work streams and support broader Global Payroll team initiatives as required

Required

Skills & Experience:

Strong operational payroll experience across multiple international jurisdictions within a global environment

Experience supporting outsourced payroll models and working with global payroll providers

Exposure to payroll operations across EMEA, APAC, and North America Experience supporting payrolls in India, US, and Canada is highly advantageous

Good understanding of payroll controls, compliance, audit, and governance practices

Strong analytical and problem-solving skills with a proactive approach to issue resolution

Interest and experience in leveraging AI, automation, and technology to improve payroll operations, reporting, controls, and process efficiency

Experience with payroll process design, documentation, and continuous improvement initiatives

Ability to manage multiple priorities within a fast-paced and changing environment

Strong stakeholder management and communication skills across global teams

Preferred Experience:

Project and transformation experienceSOX controls experience

Equity processing experienceM&A or payroll transition experience

Diversity & Inclusion Statement:

We are committed to building a diverse and inclusive team and encourage candidates from all backgrounds to apply.

About Us SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.