Change Manager, Business

Title:

Change Manager  ( NB. The official title for this role is Change Partner)  

Contract Type: 6-month FTC, Full-Time 35 hours per week  

Salary starting from £57,094 per annum (London weighted salary) or £49,502 per annum (Regional salary)

Grade: 10

Reporting Office:
London, Stratford or Manchester, Trafford

Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date: 25 th October 2026

Interviews to be held in person on the 30 th October 2026

Please  for the role profile
- Change Partner RP
- Feb 2026.docx

Benefits   include:
Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and  many more  ...

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months

Join our Organisation Development & Change Team at L&Q:

At L&Q, we're on an ambitious journey to transform how we maintain homes and deliver our services for thousands of residents. Over the next three years, we're redesigning our operating model, improving how our teams work together, and introducing new technology.

As our Change Manager, you'll lead the people side of this transformation - ensuring our colleagues are engaged, ready, and confident to work in new ways. If you're motivated by making a lasting impact for colleagues and residents, this is the role for you!

At L&Q we're driven by our purpose to provide social homes and landlord services that everyone can be proud of - and this role will be key to making that happen.

If this sounds like you, we would love for you to apply!

Your impact in the role:

You'll play a pivotal role in shaping how change happens at L&Q - making sure our people are supported through every stage and that new ways of working truly embed. In this role, you will:  
Lead the people side of change for one or more projects, from initial impact assessment through to full adoption and embedding.  
Partner with project and business leaders to ensure change plans are practical, have buy-in, and are aligned with the wider portfolio.  
Work closely with Organisational Development, Learning & Development and Communications teams to design and deliver coordinated engagement, learning, and communications plans.  
Coach and equip leaders to own and lead change confidently within their areas.  
Build readiness, engagement, and feedback loops so we can measure and sustain change adoption.  
Contribute to growing change capability across L&Q, helping us strengthen how we deliver transformation at scale.
By helping our colleagues to adapt and thrive, you'll enable L&Q to deliver services we can all be proud of.

What you'll bring:  
Proven experience leading the people side of large-scale transformation, ideally including operating model or service redesign.  
Strong stakeholder management and influencing skills, with the confidence to challenge constructively.  
Ability to simplify complex messages and tailor communication for different audiences.  
Experience managing multiple projects or work streams within a transformation programme or portfolio.  
Comfort with ambiguity and change, bringing structure, empathy, and calm under pressure.  
Coaching and facilitation skills that help leaders and teams navigate change successfully.  
(Desirable) Change…