Associate Director - PMO Manager; Life Sciences Client

Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers and investors on a local, national and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types.

The UK business is headquartered in London, with over 1300 specialists throughout 16 offices across the UK and Ireland.

The Associate Director - PMO Manager will replace the current PMO lead on the Life Sciences account and will operate as the central point of coordination for programme governance, reporting, risk management, stakeholder engagement and project controls. The role is designed for a senior PMO professional who can bring structure, pace, commercial judgement and high-quality client communication to a complex multi-market programme.

The successful candidate will work closely with client stakeholders, Colliers account leadership, in-country project managers, cost managers, transaction managers and specialist work streams to ensure projects are delivered consistently in line with client governance requirements and Colliers best practice.

• Client stakeholders receive clear, accurate and timely reporting that supports confident decision-making.
• Project governance is consistently applied across all active client capital projects.
• Risks, issues, actions, decisions, dependencies and changes are visible, owned and actively managed.
• Local delivery teams understand client processes and are supported through mobilisation and delivery.
• The clientfit-out standards, playbook and PMO knowledge base remain current, accessible and well controlled.
• The role strengthens Colliers client confidence and contributes to the wider development of the client account.

• Lead the PMO governance model for client capital projects, including stage-gate reviews, approvals, meeting cadence, decision records and compliance tracking.
• Ensure all project teams operate in accordance with client governance protocols, Colliers best practice and agreed service levels.
• Maintain clear project documentation, approval records, audit trails and programme control registers.

• Produce high-quality weekly, monthly and governance reporting for clientand Colliers stakeholders.
• Develop and maintain dashboards and trackers covering schedule, budget, milestones, risks, issues, actions and decisions.
• Coordinate reporting inputs from local project teams and challenge data quality, completeness and consistency.

• Own and maintain the programme RAID log, ensuring each item has an owner, due date, status and clear escalation route.
• Facilitate regular risk and issue reviews, ensuring mitigations are agreed and tracked through to closure.
• Monitor dependencies, change impacts and critical path activities across the portfolio.

• Act as a senior day-to-day PMO contact for client stakeholders, Colliers account leadership and local delivery teams.
• Prepare agendas, papers, governance packs, steering committee materials and professional meeting minutes.
• Track actions and decisions rigorously and ensure follow-through across client and Colliers teams.

• Support onboarding of local project managers, third-party project managers and specialist consultants.
• Coach project teams on client governance requirements, reporting protocols and delivery expectations.
• Support preparation for internal funding approvals, project reviews and client governance submissions.

• Maintain clientfit-out specifications, playbook content, templates and PMO repositories.
• Identify opportunities to improve reporting, governance, controls and account delivery processes.
• Capture lessons learned and convert them into practical improvements for future client projects.

• Demonstrable experience operating at Associate Director, Senior PMO Manager, Senior Programme Manager or equivalent level.
• Credibility to engage with senior client stakeholders and…