Senior Manager – Operational Resilience Consulting

Reference: 4837914

Job d:
Closing date:

Location:

London Salary: 78,000 - 90,000 (per annum)
Job type:
Permanent Working pattern:
Full time Industry: Technology & Internet Services / Project Management Company:
Hays Consultant:
Matthew Di-Stefano Hays office:
London-City — 5th Floor, 107 Cheapside,Phone:
Email: matthew.di-stefano

Financial Services | London | Hybrid Lead complex operational resilience engagements for major Financial Services clients.

A leading global consultancy is looking for a Senior Manager to join its growing Financial Services resilience practice in London.

This is a senior, client-facing consulting role supporting some of the UK’s largest banks, insurers and financial institutions. You will lead complex engagements, advise C-suite executives and boards, and help clients respond to evolving regulatory expectations and major operational, technology and third-party risks.

Alongside delivering high-profile work, you will develop senior client relationships, contribute to account growth and help shape new resilience propositions. A strong background within a recognised consultancy or professional services firm is therefore important.

The role

You will:

Lead complex operational resilience and crisis management engagements across Financial Services Advise senior executives and boards on resilience strategy, regulation and investment

Design and deliver large-scale resilience transformation programmes

Lead scenario testing, simulations and crisis exercises

Assess technology, cloud, third-party and operational resilience

Support clients with crisis and incident management frameworks

Manage engagement scope, budgets, contracts, delivery risk and project teams

Build trusted relationships across a portfolio of major Financial Services clients

Identify opportunities to expand accounts and develop new client relationships

Lead proposals, business development and go-to-market activity

Develop new services and propositions, including technology and AI-enabled solutions

Coach and develop consultants across the wider practice

Example engagements

Your work could include:

Designing and implementing operational resilience transformation programmes

Helping Financial Services organisations meet UK and international regulatory requirements

Mapping important business services, critical dependencies and vulnerabilities

Reviewing impact tolerances and resilience frameworks

Assessing technology, cloud and third-party resilience

Designing crisis and incident management capabilities

Leading executive simulations and severe-but-plausible scenario exercises

Supporting operational readiness for major technology implementations, acquisitions and product launches

Conducting post-incident reviews following significant disruption or crisis events

What we’re looking forYou will bring:

Significant operational resilience and business continuity experience within Financial ServicesA strong background in consulting, advisory or professional services

Experience leading complex client engagements and multidisciplinary delivery teams

Strong knowledge of Financial Services regulation and evolving resilience expectations

The credibility to advise and influence C-suite executives, boards and senior risk leaders

Commercial experience growing accounts, developing client relationships and securing new work Experience managing engagement budgets, contracts, resources and delivery risk

The ability to understand complex operating models and dependencies across people, processes, technology and third parties

Strong communication, presentation and business writing skills

Your experience is likely to cover several of the following:

Operational resilience

Business continuity

Technology and digital resilience

Third-party resilience

Cloud resilience IT service continuity and disaster recovery

Crisis and incident management

Contingency planning

Scenario testing and simulation

Operational risk Enterprise risk management

The opportunity

You will join one of the UK’s largest and fastest-growing resilience consulting teams, working on strategically important programmes for major Financial Services organisations.

The position offers genuine influence over client strategy, delivery and commercial growth, with the opportunity to develop new propositions, build senior market relationships and strengthen your profile as a leader in operational resilience.

Location:

London, with hybrid working and travel to client sites when required. #4837914 - Matthew Di-Stefano