Client Partner

At InspireXT , we are on a mission to become the world's most trusted supply chain consulting partner and create a company where our clients, people and partners flourish. Sustainability, AI, advanced analytics and technology innovation are transforming the way businesses operate, creating opportunities for organisations to unlock greater value from their investments and accelerate business outcomes.

Founded inthe UK, InspireXT has grown into an international consulting organisation delivering customer-centric transformation programmes across Supply Chain,Data, AI and Enterprise Technology. We combine deep business expertise with leading technology partnerships to help our clients modernise their operations,enable intelligent decision-making and create sustainable competitive advantage.

As we continue our growth journey, we are seeking an experienced Client Partner to strengthen strategic client relationships, drive customer success, and identify opportunities that help our clients realise greater value from their partnership with InspireXT.

WhyInspireXT?

Transformationis ultimately about people. At InspireXT, you will work with talented colleagues who are passionate about creating value for clients and building long-term trusted relationships.

This is an exciting opportunity to join a rapidly growing business and play a key role inshaping the future of some of InspireXT's most strategic client relationships.

You will have the opportunity to influence customer outcomes, support transformational programmes, and act as a trusted advisor to senior stakeholders across multiple organisations.

If you are passionate about client success, building enduring partnerships, and helping organisations unlock value through technology and consulting services, we'dlove to hear from you.

Role Description

We are seeking a highly motivated Client Partner to lead and grow strategic customer relationships across InspireXT's portfolio of clients.

The primary focus of this role is to act as the executive point of contact for assigned clients, ensuring successful delivery of services, fostering strong stakeholder relationships, identifying growth opportunities, and bringing industry insight and innovation that enhances business outcomes.

Working closely with customer stakeholders, InspireXT leadership, delivery teams,practice leaders and partner organisations, you will ensure that clients receive maximum value from their investment while helping to shape the future opportunities and long-term strategic partnerships.

Location: United Kingdom (Hybrid / Remote with travel as required)

Key Responsibilities

1. Client Relationship Management

• Serve as the primary point of contact for all client-related matters, including escalations and strategic discussions.
• Build trusted relationships with executive sponsors, programmeleaders and key business stakeholders.
• Establish regular governance and engagement forums to ensure alignment between client objectives and InspireXT services.
• Act as the voice of the customer within InspireXT, ensuring client priorities are understood and addressed.
• Maintain a deep understanding of each client's business priorities,challenges and strategic initiatives.

2. Client Success & Service Oversight

• Oversee the overall health and success of all projects, programmes and managed services delivered to assigned clients.
• Partner with delivery teams to ensure commitments, milestones and customer expectations are consistently achieved.
• Monitor client satisfaction and proactively address risks, concerns and service improvement opportunities.
• Support issue resolution and executive escalations when required.
• Drive continuous improvement initiatives that enhance customer outcomes and service quality.

3. Growth& Opportunity Development

• Lead engagement around new customer requirements, business challenges and strategic initiatives.
• Identify opportunities to expand InspireXT's services across consulting, implementation, managed services, Data & AI and Supply Chain solutions.
• Partner with clients to shape business cases, roadmaps and future transformation programmes.
• Support proposal development, commercial discussions and contract renewals.
• Develop and maintain account growth plans aligned to customer objectives and InspireXT growth ambitions.
• Bring industry knowledge, market trends and best practices toclient conversations.
• Introduce innovative ideas, technologies and approaches that help clients improve operational performance and business outcomes.
• Facilitate executive workshops, innovation sessions and…