Technology Supplier & Contract Manager FTC

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Were looking for a Technology Supplier & Contract Manager to join our Product & Technology organisation reporting to the Project Portfolio Management Director.

In this role youll be responsible for the operational management governance and commercial oversight of our strategic technology suppliers. Youll ensure our technology partners consistently deliver against contractual commitments service levels and business objectives while driving value throughout the supplier lifecycle.

Working closely with colleagues across Product & Technology Procurement Finance Legal Security and our supplier partners youll strengthen supplier relationships improve governance manage risk and identify opportunities to optimise commercial performance across software SaaS cloud infrastructure and managed service providers.

• Manage the day-to-day operational performance of strategic technology suppliers and service providers.
• Develop and maintain supplier governance frameworks performance scorecards and service review processes.
• Build strong supplier relationships while holding vendors accountable for contractual commitments KPIs and SLAs.
• Drive continuous service improvement through structured performance reviews and improvement plans.
• Identify and mitigate operational commercial security and compliance risks across the supplier portfolio.
• Manage the operational lifecycle of technology contracts including onboarding renewals extensions and supplier exits.
• Maintain oversight of contract renewal dates commercial obligations and key contractual milestones.
• Partner with Procurement and Legal on supplier renewals contract negotiations and new supplier engagements.
• Identify opportunities to optimise technology spend licensing models and commercial value.
• Support budgeting forecasting and financial governance for third-party technology expenditure.
• Produce regular reporting on supplier performance contractual status risks and financial exposure.
• Facilitate governance forums with internal stakeholders and strategic suppliers.
• Support audit regulatory and third-party risk management activities.
• Continuously improve supplier management processes controls and governance standards.

• Proven experience managing technology suppliers vendor relationships or IT service providers within a complex organisation.
• Strong understanding of Supplier Relationship Management (SRM) and post-contract supplier governance.
• Experience managing enterprise technology suppliers across SaaS cloud platforms infrastructure software licensing and managed services.
• Sound knowledge…