Enterprise Business Management Director

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SMBC: A trusted partner for the long term

Here at SMBC Group, we want to help you find the next step in your career so read on to discover if this opportunity is the one for you. We like to recognise potential in our people, so we welcome your application even when your experience doesn’t perfectly align with the job description. Whilst we’ll always strive to be better, we’re proud of our inclusive culture, and encourage our applicants and colleagues to be their authentic, unique selves.

United by a sense of purpose towards our customers – to be a trusted partner for the long-term – and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets.

Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future.

The BCM Manager is responsible for leading the organization's enterprise-wide Crisis & Business Continuity management response capabilities. This role ensures the organization can effectively anticipate, prepare for, respond to, manage, and recover from significant operational, technology, cyber, reputational, regulatory, Geo-political and business disruption events.

The role provides strategic leadership for continuity and disaster recovery governance, crisis readiness, executive response coordination, stakeholder communication, and continuous improvement of organizational resilience. The role acts as the principal advisor to senior leadership during high-impact crisis situations, enabling timely decision-making and minimizing business, customer, financial, and reputational impacts.

The role ensures the organization can effectively prepare for, respond to, recover from, and adapt to operational disruptions while protecting critical services, customers, employees, reputation, and financial performance.

Acting as the senior authority on business continuity, providing strategic advice to executive leadership and ensuring compliance with regulatory requirements and industry best practices. This role will be the primary liaison with any regulator on business continuity issues.
The anticipated salary range for this role is £104,000-£156,000, with the final offer determined based on the candidate’s skills, experience, role scope, location, and relevant market factors. In addition to base salary, the role may be eligible for a discretionary incentive award and a competitive benefits package, including core benefits such as pension provision

Reporting to the Head CRES, the BCM Manager is responsible for leading and improving the resolution of Crisis level incidents and disasters. A key component of this role is to ensure consistency and control over the management of silver & gold Incidents across the EMEA region where business continuity is invoked.

During Incidents & Crises, the BCM & Crisis Manager is seen as the owner of the Incident/Crisis, with overall responsibility for enforcing proper execution of the process, coordinating and overseeing individual incident/crisis owners and support teams involved in troubleshooting, ensuring meaningful communication is sent to the relevant stakeholders.

Act as Chair and facilitator to senior Leadership (e.g. C-suite) on silver & gold Crisis calls where appropriate

Regular interaction with Central Incident Management Team, senior…