CCaaS Product Manager – AI-Driven Customer Care; France
Listed on 2026-10-18
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Business
AI Business & Operations, Product Manager
Kaluza is seeking a Customer Care Product Manager in Paris to own the product strategy, delivery, and client outcomes for the Kaluza Agent Experience and related contact-centre tooling. You will balance global core reuse with French localisation to serve enterprise clients such as ENGIE France.
You will lead cross‑functional teams, run workshops with stakeholders, and define metrics (AHT, CSAT, NPS) to prove value and improve cost-to-serve.
We have an opening for a CCaaS Product Manager – AI-Driven Customer Care (France) in Greater London, England, United Kingdom within Management & Operations.
We are seeking a motivated CCaaS Product Manager – AI-Driven Customer Care (France) to join Kaluza in Greater London, England, United Kingdom.
Consider building your career as a CCaaS Product Manager – AI-Driven Customer Care (France) at Kaluza.
The CCaaS Product Manager – AI-Driven Customer Care (France) position in the Management & Operations field is open for applications.
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