American Express Product Manager Graduate

American Express is inviting applications for its 2027 Campus Full-Time Product Manager position in London, United Kingdom. The opportunity is designed for graduates interested in digital product management , technology, customer experience, data analytics, and artificial intelligence (AI).

Successful candidates will join the company’s Enterprise Technology Services team as an Associate Digital Product Management professional. The role offers an opportunity to contribute to technology products and platforms, collaborate with multidisciplinary teams, and develop the skills required to build customer-focused digital solutions.

The position is suitable for candidates graduating in 2027 who demonstrate analytical thinking, communication skills, technical curiosity, and an interest in using data and technology to solve business problems.

Organisation: American Express

Location: 123 Buckingham Palace Road, London, SW1W 9SH
, United Kingdom

Work arrangement: Hybrid

Final date to receive applications: 23 October 2026 at 07:00, as stated in the job listing

American Express is a global financial services company focused on delivering products and services that support customers, businesses, and colleagues. Its technology teams develop and improve digital platforms and experiences that contribute to the company’s operations and customer service.

The 2027 Product Manager graduate opportunity introduces early-career professionals to the product management discipline, which combines business strategy, technology, design, analytics, delivery, and customer experience.

As an Associate Digital Product Management professional, the successful candidate will help identify customer and colleague needs, explore potential product solutions, assess opportunities, and support decisions that create measurable value.

The role also offers exposure to AI-enabled products, automation, product analytics, and enterprise technology platforms.

The selected candidate will work with product managers, software engineers, designers, data analysts, architects, and business stakeholders to support product development and delivery.

Responsibilities include:

• Product strategy and discovery: Help identify customer and colleague problems, evaluate opportunities, contribute to roadmap planning, and support product decisions.
• Requirements development: Document product requirements, user stories, acceptance criteria, hypotheses, and proposed solutions.
• Customer research: Participate in customer discovery, stakeholder discussions, user research, usability testing, and analysis of customer feedback.
• Prioritisation: Assess potential initiatives based on customer value, business impact, technical feasibility, implementation effort, and risk.
• Data analysis: Examine customer, operational, product, and business data to identify trends and recommend improvements.
• Performance measurement: Help define key performance indicators (KPIs), dashboards, success measures, and post-launch evaluation plans.
• Cross-functional collaboration: Work with engineering, design, analytics, risk, security, finance, operations, and other teams.
• AI and automation: Explore how AI and automation can improve customer journeys, internal workflows, analytics, and product development while following responsible AI practices.

These responsibilities provide practical exposure to the full product lifecycle, from understanding user needs to evaluating the performance of products after launch.

Applicants must meet the company’s stated minimum qualifications.

Candidates should demonstrate:

• A strong interest in technology, product management, digital products, customer experience, AI-enabled products, or data-informed decision-making.
• Analytical and problem-solving abilities, including interpreting information, identifying patterns, and developing recommendations.
• Strong written and verbal communication skills.
• The ability to collaborate effectively with multidisciplinary teams and stakeholders.
• Relevant experience through university coursework, projects, internships, research, student organisations, or extracurricular activities demonstrating leadership, organisation, customer focus, technical knowledge, or data literacy.

A background in product management is not explicitly required as a standalone qualification. Applicants can demonstrate relevant potential through academic projects, internships, leadership activities, and other experiences that show an interest in developing…