Relationship Management Associate – EMEA Platforms Service and Relationship

KM2 POSITION PURPOSE This position will provide servicing and relationship sales support to the EMEA Distribution efforts in building out the distribution footprint of T. Rowe Price European products (mutual funds, ETFs, private asset funds etc.) via external platforms and online brokerage firms. The successful candidate will ideally understand the fund distribution, ETF brokerage and platform landscape in EMEA and have the skills and attributes to assist in servicing and relationship support activities.

The long-term development opportunity for this role is to take responsibility for selected platforms and to be given responsibility for developing specific distribution and proposition opportunities where appropriate.

• Work extensively with internal teams to deliver sales support activities including compliance, legal, client services and operations, product and pricing, marketing, investment teams.
• Including significant work in managing the day‑to‑day requirements of EMEA platforms, supporting onboarding of new platforms, onboarding new funds and ETFs to platforms with the completion of fund launch questionnaires, RFPs and Due Diligence and where relevant supporting marketing activities.
• Builds a solid understanding of and relationships with key internal stakeholders supporting delivery of our funds through platforms.
• Uses these relationships to drive clear process and defined roles and responsibilities to our target operating model for working with platforms.
• Develops a strong understanding of the applicable investment vehicle structures, commercial arrangements and regulatory and market needs associated with fund/product distribution.
• Data driven approach.
• Oversight of Salesforce including platform contacts management, pipeline and fund distribution footprint management, data quality, data and system enhancements, issues resolution for platforms and related to their underlying users/clients.
• Ability to interpret system data and communicate this to others, explaining the role of platform versus the clients who use their services.
• Provide input to how our internal tools and systems can be evolved to further develop our understanding of the role of platforms versus our clients.
• Anticipating needs of relationship managers to aid sales and servicing efforts, proactively managing initiatives and ideas to help drive growth and equip relationship managers with tools/info to more effectively and efficiently do their role as it relates to their client business being directed via platforms.
• Researching opportunities, staying informed about industry trends, competitor activities, and regulatory changes.
• Ensure EMEA Distribution Teams have insight into how to work with platforms to develop effective solutions and plan/prioritise efforts with prospects and key influencers across markets segments.
• Assisting in preparation for relationship and commercial proposition meetings including research, presentations and approvals, development of customized deliverables to address specific questions, follow‑up with meeting or event attendees, adhoc queries, collation of performance information, coordinating internal stakeholders and ensuring all action items are followed up and recorded within the CRM system, Salesforce.
• Working with other RMAs to establish best practice, process improvements and to support the education of the RMAs in how they can support their teams and clients where business is directed via platforms.

• Support sales in analyzing platform data and in tracking progress on underlying accounts.
• Liaise closely with EMEA brand and market research functions in planning any research activities, to ensure feedback is…