Senior Product Manager

Senior Product Manager - Up to 90k Cross-sell and Up-sell London Hybrid (2 days)
We are working with an established consumer business with a large, engaged customer base, currently investing heavily in how it structures value and rewards for its members. They are looking for a Senior Product Manager to own the strategy and evolution of their deals and tiering capabilities.

This is a genuinely meaty product challenge. Today, tiering is fairly one dimensional, customers sit within a single, static tier. The ambition is to build something far richer, more levels within each tier, more features attached to each level, and a genuinely gamified incentive structure that motivates people to move up, and stay engaged, rather than something they sign up to once and forget.

What you will own Product vision and roadmap for deal configuration, customer tiering, entitlement structures, and benefit management

End to end definition, development, and delivery of new tiering and incentive capabilities

Translating complex commercial requirements into scalable, flexible product capabilities

Product launches, working closely with leadership, engineering, and cross-functional teams

Data-driven prioritisation, using insight to define new features and optimise existing ones Cross-functional mechanisms for stakeholder alignment and issue resolution

What they are looking for Proven track record building and scaling successful digital products, ideally including loyalty, rewards, membership, or subscription tiering

Strong commercial awareness, comfortable translating business strategy into product decisions

Experience with agile methodologies, rapid prototyping, and data-driven decision makingA diverse product background, having covered more than one discipline or supported senior product leadership across a broader remit

Exceptional stakeholder management, able to bring together Commercial, Engineering, and Finance Strong analytical mindset, with experience in data analysis, market research, and business case development

If you thrive on problems with real commercial weight behind them, get in touch.
** Due to the volume of applications we are unable to provide individual feedback on every submission